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Clinic Type

Internal Medicine

Address

Hempstead, NY

Phone

8888986762

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Internal medicine
  • Family medicine
  • Geriatric medicine
  • Adult gerontology
  • Behavioral health
  • Podiatry
  • General practitioners
  • Annual physical exams
  • Wellness and preventive care
  • Immunizations
  • Chronic condition care
  • Laboratory testing services
  • Pharmacy
  • Insurance coordination
  • Counselor near me

Insurance & Payment

  • WholeCare
  • WellCare
  • UnitedHealthcare
  • Jefferson Health Plans
  • Humana
  • HealthFirst

Insurance options listed in extracted extras include WholeCare, WellCare, UnitedHealthcare, Jefferson Health Plans, Humana, HealthFirst; other plans may be accepted but not specified.

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Oak Street Health Hempstead: 4.33 out of 5 stars (based on 51 ratings) (51)
  • Healthgrades/WebMD (Dr. Pooja Jaisinghani): 5.0 out of 5 stars (1 rating each)
  • Healthgrades (Dr. Rupal Shah): 4.3 out of 5 stars (12 reviews)

Patients praise

  • Positive doctor-patient relationships, with specific mentions of being listened to and feeling cared for
  • Medical expertise and accurate, early detection of health conditions
  • Compassionate bedside manner reported for specific physicians
  • Convenience of specific office features like on-site lab devices or extended/weekend hours

Common complaints

  • Long wait times and overbooking issues
  • Rudeness or lack of professionalism by front desk and support staff
  • Difficulties with communication via phone systems or remote staff
  • Administrative failures such as delays in providing medical records or referral paperwork
  • Perceived lack of empathy or poor bedside manner in some instances

"I previously had lab tests done that came back abnormal... I was not seen until almost 2:00 PM, and when I finally saw the doctor, she told me it was too late to perform the tests... Her response was dismissive and unempathetic."

Review of Hempstead Medical Group

"Such a wonderful and pleasant office! I have only been to the office a few times and already I have so much faith in them... for the first time I found a doctor and entire office that not only cares about her patients but goes above and beyond."

Review of Dr. Rupal Shah

"The frequent changes in receptionist is not good especially since most are not seasoned car reps. There is a huge disconnect via the phone system. To get someone on the phone you go through 10 prompts!"

Review of Oak Street Health Hempstead

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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