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About

Baylor Scott & White Health (BSWH) is a large nonprofit health system based in Dallas, TX, formed in 2013 from the merger of Scott & White Health and Baylor Health Care System. It operates 50+ hospitals and 800+ care sites across Texas, offering extensive services including primary care, family medicine, women’s health, pediatrics, cardiology, orthopedics, neurology, imaging, and urgent care. BSWH also runs a health plan. In 2026, BSWH announced it would discontinue participation in Medicaid and individual ACA marketplace plans in Texas, impacting about 225,000 residents and 321 employees. Primary care in North Richland Hills, TX: - BSWH provides primary care services through its North Texas network, including North Richland Hills locations and affiliated clinics. - Services typically include routine checkups, preventive care, chronic disease management, immunizations, and referrals to specialists within the BSWH system. - To confirm the nearest North Richland Hills primary care clinic, eligibility of your specific insurance, and available providers, contact BSWH North Richland Hills or visit the BSWH locations page.

Clinic Type

Primary Care

Address

5232 Colleyville Blvd Ste 100, Colleyville, TX, 76034

Phone

817.912.9920

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

virtual care appointment available

Services Offered

  • Primary Care
  • Walk-in care
  • Virtual care
  • Preventive services
  • Immunizations
  • Sore throat
  • Cold/flu symptoms
  • Back pain
  • Minor injuries
  • Chronic disease management
  • Annual physicals
  • Mammograms
  • Colorectal screenings

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

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Patients praise

  • Some patients report attentive and compassionate care from specific family medicine physicians who take time to listen to concerns
  • Friendly and professional front-office staff at certain clinics reported by some patients
  • Positive experiences with short wait times at some primary care locations

Common complaints

  • Complex and often frustrating billing experiences, including disputes over coding for routine versus diagnostic services
  • Reports of poor customer service and difficulty communicating with providers or office staff
  • Challenges in scheduling appointments or obtaining timely care for urgent concerns
  • Perceived impersonal interactions where some patients feel their specific health concerns are not fully heard or addressed

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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North Richland Hills, TX·Primary Care

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