Pediatric Doctors & Providers - Cooley Dickinson Hospital
Pediatrics • Northampton, MA • Since 1885
About
Summary: - Cooley Dickinson Hospital is a nonprofit, acute-care community hospital in Northampton, MA, affiliated with Mass General Brigham. It serves the Western Massachusetts Pioneer Valley and partners with Massachusetts General Hospital. - Services and scope: primary, specialty, and emergency care across multiple disciplines (including pediatric care via a Childbirth Center and pediatric services within the broader hospital network). The organization supports diagnostics, imaging, lab tests, home-based care (VNA & Hospice), and other outpatient services. - Size and reach: serves over 75,000 patients annually; more than 50,000 home care visits per year; emergency department sees 30k+ patients; 65k+ imaging exams; 750k+ laboratory tests; over 600 babies delivered annually at the Childbirth Center. - Structure and governance: nonprofit (501(c)(3)); part of Mass General Brigham Incorporated. Headquarters in Northampton with a broader regional presence. - Key contacts: Main phone numbers include 413-582-2000 and 800-439-2370. Email: feedback@cooleydickinson.org. - Relevant note for pediatric care: While the page highlights general pediatric services within the hospital and Childbirth Center, for a focused list of pediatric doctors, providers, and specialists (e.g., pediatricians, pediatric subspecialists, pediatric surgeons) you may want to visit the Cooley Dickinson Hospital’s physician directory or contact the hospital’s pediatrics department directly.
Clinic Type
Pediatrics
Address
30 Locust St. (Route 9) Northampton, MA 01060
Phone
413-582-2000
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- US News (hospital patient experience categories): Not specified in sources (category ratings exist)
- US News (Dr. Henry W. Rosenberg, pediatrician): Overall patient experience: 4/5 (Very Positive) (21 reviews total; 0 reviews within last 12 months)
- Leapfrog Group (facility): Not available for pediatric admissions (too few pediatric admissions to administer patient experience survey) (Not provided; pediatric patient experience survey not administered)
Patients praise
- Some ratings indicate favorable patient experience metrics such as overall rating (example: Dr. Henry W. Rosenberg at 4/5)
- Doctor communication/attitude is described positively in at least one aggregated hospital patient-rating source
Common complaints
- For hospital-level patient ratings, some negative comments/themes include facilities being dirty, not receiving help when requested, and staff not responding quickly
- For pediatric practice reviews (Northampton Area Pediatrics listing), multiple complaints mention long waits and difficulty getting appointments/access; one review also alleges lack of cleanliness and care coordination issues
"“Overall Patient Rating: AVERAGE” (Cooley Dickinson Hospital)."
— hospitalstats.org – Cooley Dickinson Hospital ratings page"“Some patients praise: Doctors usually communicate well with patients”"
— hospitalstats.org – Cooley Dickinson Hospital ratings page"“The docs are very kind- but the wait is insane… the practice itself isn’t run with the patient in mind.”"
— localitybiz.com – Northampton Area Pediatrics - Northampton LocationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Kinga K Pluta, MD - Hadley, MA - Internal Medicine, Pediatrics — May 2, 2026
- Flu illnesses surge this season - Daily Hampshire Gazette — Jan 11, 2026
- Holyoke Medical Center Pediatric Care relocates — Apr 13, 2026
- Cooley Dickinson Archives - Daily Hampshire Gazette — Jun 30, 2026
- Nonprofit “Bikes Fight Cancer” donates $70K to Cooley Dickinson Hospital — Nov 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Northampton
Northampton Area Pediatrics (NAPEDS) is a pediatric clinic based in Northampton, MA, with three offices on Locust Street. They provide pediatric primary and secondary care focused on children’s physical, emotional, and developmental health. Key details: - Services: Pediatric medicine for kids, family health, behavioral health integration - Locations: 193 Locust St, Northampton, MA 01060 (three listings in the same address) - Contact: 413-584-8700; appointments available - Team: 18 employees; Executive Director Diane M. Porfilio; Clinical Services Director Susan Pierce - Availability: Open positions include Licensed Practical Nurse - Web presence: napeds.com; monthly site visits ~11k; strong local footprint If you’re seeking a pediatric clinic in Northampton, NAPEDS offers pediatric primary/secondary care with an emphasis on holistic child health.
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