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Clinic Type

Primary Care

Address

Mass General Brigham Primary Care Clinic at Northampton, 15 Atwood Drive, Suite 201, Northampton, MA 01060

Phone

413-586-9313

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/Family%20Medicine/near/Northampton%2C%20MA?page=1

Emergency Care

Not specified

Services Offered

  • Primary Care
  • Family Medicine
  • Specialists
  • Physicians

Insurance & Payment

—

Notes mention providers may accept more insurance plans than shown; please confirm when setting up appointment.

Languages Spoken

—

Social Media

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Photos

Family Medicine in Northampton, MA - Primary Care — Primary Care clinic in Northampton, MA — photo 1Family Medicine in Northampton, MA - Primary Care — Primary Care clinic in Northampton, MA — photo 2Family Medicine in Northampton, MA - Primary Care — Primary Care clinic in Northampton, MA — photo 3Family Medicine in Northampton, MA - Primary Care — Primary Care clinic in Northampton, MA — photo 4Family Medicine in Northampton, MA - Primary Care — Primary Care clinic in Northampton, MA — photo 5Family Medicine in Northampton, MA - Primary Care — Primary Care clinic in Northampton, MA — photo 6Family Medicine in Northampton, MA - Primary Care — Primary Care clinic in Northampton, MA — photo 7Family Medicine in Northampton, MA - Primary Care — Primary Care clinic in Northampton, MA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham - Dr. Timothy V Parsons: 4.9 out of 5
  • Mass General Brigham - Dr. Julia Flum-Stockwell: 4.8 out of 5
  • Mass General Brigham - Dr. Miranda S Balkin: 4.7 out of 5 (185 ratings, 69 reviews)
  • Mass General Brigham - Dr. Julia M De Almeida: 4.8 out of 5 (188 ratings, 59 reviews)
  • Healthgrades - Dr. Albert Agomaa: 4.9 out of 5 (49 ratings, 42 reviews)
  • Birdeye - Northampton Family Medicine: 2.5 out of 5 (22 reviews)

Patients praise

  • many individual physicians are highly rated for being compassionate, thorough, and attentive listeners
  • long-term patient satisfaction with established relationships spanning decades
  • collaborative approach to treatment and decision-making reported by many patients
  • high levels of professionalism and clear communication from specific doctors

Common complaints

  • reports of unprofessional or uncaring staff behavior
  • complaints regarding long wait times and understaffed labs
  • some patients feeling unheard or dismissed by specific providers
  • instances of misdiagnosis or perceived lack of sympathy

"Dr. Tim Parsons is an experienced, skillful, and compassionate provider of care. I'm so grateful to have him on my care team and he's been my general practitioner for many years now."

— Patient review for Dr. Timothy V Parsons

"I don't feel like the doctors hear you out or show any sympathy when you are explaining your concerns, and nurses are not always in a good mood (I get they are overworked, but thats not an excuse). The lab is always understaffed, and the check-in ladies end up giving you an unrealistic wait time."

— Patient review for Northampton Family Medicine

"Poor attitude and doesn't listen... She seemed rushed and not interested in answering simple questions. I had one chronic pain issue that she misdiagnosed. I would not recommend her to anyone, and the office staff were uncaring and robotic."

— Patient review for Dr. Katherine Jarrell

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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