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About

Summary: Norwalk Community Health Center (NCHC) in Norwalk, CT is a Federally Qualified Health Center offering comprehensive medical and behavioral health services. With multiple Norwalk locations (including 55 Chestnut Street and 120 Connecticut Avenue as HQ), NCHC provides adult medicine, pediatrics, OB/GYN, laboratory, pharmacy, dental, and behavioral health services, along with case management, nutrition, and financial assistance. The center emphasizes accessible care for all residents, regardless of payment ability or background, and staffs multilingual teams (English, Spanish, Creole). NCHC is FTCA-deemed and operates as a Health Center Program grantee, prioritizing integrated physical and mental health support, including mobile medical services. If you’re seeking behavioral health counseling or therapy in Norwalk, NCHC is a key local option with dedicated behavioral health and social services.

Clinic Type

Behavioral Health

Address

120 Connecticut Avenue, Norwalk, Connecticut 06854, US

Phone

203.851.1004

Email

volunteers@norwalkchc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral Health
  • Behavioral Health Initial Assessments
  • Diagnostic Evaluations and Intake
  • Adult, Pediatric and Family Counseling/Psychotherapy

Team

  • Director of Behavioral Health — Director
  • Behavioral Health Practice Manager — Practice Manager, Smilow Life Center

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TherapyDB (Nuvance Health): 2.3/5 (3 verified reviews)

Patients praise

  • Helpful and supportive clinical staff
  • Effective medication management and group therapy experiences
  • Compassionate and professional counseling services
  • Successful outcomes for individual therapy needs

Common complaints

  • Difficulty scheduling and unreliable communication
  • Concerns regarding treatment effectiveness and medication management
  • Negative interactions with staff and perceived lack of empathy
  • Disagreements with diagnosis or treatment approach

"Great staff always helpful to me iop was awesome experience I would definitely recommend this facility"

Google review via LocalityBiz

"Would give 0 stars if I could. Unhelpful staff, unhelpful IOP. The staff shrug their shoulders and say they don't know what else to do..."

Google review via LocalityBiz

"Med management with Dr. Grasso and the evening IOP group therapy with Emily has been life changing. I have been through many programs before at other institutions, but this has given me better results than I could have hoped for."

Birdeye review (St. Vincent's)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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