Psychiatry at Norwalk Medical Offices - Kaiser Permanente
Behavioral Health • Norwalk, CA
Clinic Type
Behavioral Health
Address
12501 Imperial Hwy Ste 400 Norwalk, CA 90650
Phone
1-833-579-4848 (1-833-KP-With-U)
directoryupdate@kp.org
Opening Hours
Monday through Thursday, 7 a.m. to 7 p.m.; Friday, 7 a.m. to 5 p.m.; Saturday, 8 a.m. to noon; Sunday, Closed
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours for psychiatrists and behavioral health at Norwalk Medical Offices?
Monday through Thursday, 7 a.m. to 7 p.m.; Friday, 7 a.m. to 5 p.m.; Saturday, 8 a.m. to noon; Sunday, Closed.
How can I get care now or manage prescriptions?
Get care now; Order your prescriptions online.
What interpreter services are available?
Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.
Where can I find more information about Kaiser Permanente benefits or membership?
Learn about becoming a Kaiser Permanente member.
Whom can I contact for questions about the provider directory or credentialing?
The information is updated periodically; call 1-800-464-4000 (toll free) for questions. Hearing impaired: 1-800-464-4000 or TTY 711.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 4/5 stars (7 reviews)
- Unilocal: Not explicitly stated, typically low volume (5 reviews)
Patients praise
- attentive and helpful medical staff and providers
- efficient and quick appointment processes
- positive experiences with specific therapists and group therapy sessions
Common complaints
- unprofessional, unhelpful, or annoyed reception staff
- perceived rudeness from some administrative personnel
"I love this office. They are always helpful and attentive when I have questions and help with medication."
— Yelp User Review"The women in reception don't go out of there way for customers . Made me feel like I was bothering them when I asked them to a question that required them to work... It was really unprofessional."
— Yelp/Unilocal User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Amy K. Nuismer, MD - Psychiatrist in Sacramento, CA — May 14, 2026
- Dr. Pilar Laborde Lahoz, MD - Psychiatrist in Modesto, CA — May 14, 2026
- Dr. Qiaoyun C. Shi, MD - Psychiatrist in El Monte, CA — May 14, 2026
- Ellen M. Carroll - Nurse Practitioner in Norwalk, CT — May 14, 2026
- Dr. Jiwon Helen Wyman, MD - Psychiatrist in Marysville, CA — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Norwalk
Summary: Norwalk Community Health Center (NCHC) in Norwalk, CT is a Federally Qualified Health Center offering comprehensive medical and behavioral health services. With multiple Norwalk locations (including 55 Chestnut Street and 120 Connecticut Avenue as HQ), NCHC provides adult medicine, pediatrics, OB/GYN, laboratory, pharmacy, dental, and behavioral health services, along with case management, nutrition, and financial assistance. The center emphasizes accessible care for all residents, regardless of payment ability or background, and staffs multilingual teams (English, Spanish, Creole). NCHC is FTCA-deemed and operates as a Health Center Program grantee, prioritizing integrated physical and mental health support, including mobile medical services. If you’re seeking behavioral health counseling or therapy in Norwalk, NCHC is a key local option with dedicated behavioral health and social services.
Comparing your options?
See other behavioral health clinics in Norwalk, or search the full directory by insurance, ratings, and more.