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Clinic Type

Skilled Nursing Facility

Address

11510 Imperial Highway, Norwalk, CA 90650

Phone

(888) 595-9101

Email

legal@seniorguidance.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • retirement
  • skilled nursing

Insurance & Payment

  • Medicare
  • Medicaid
  • private pay

Medicare and Medicaid accepted; private pay also accepted

private pay, Medicare, Medicaid

Languages Spoken

  • English

FAQs

How can I pay for nursing home care in Norwalk?

Payment for nursing homes can be covered by various sources including private pay, long-term care insurance, Medicaid for eligible individuals, and, in some cases, Medicare for short-term stays following a hospitalization.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS/HealthCare4PPL: 1 out of 5 stars (CMS rating for Norwalk Skilled Nursing & Wellness Centre)
  • Seniors.fyi/AssistedLivingScout (The Springs Post-Acute/Norwalk Meadows): 4.3-4.5 stars (~110 reviews)
  • Seniors.fyi (Villa Elena Healthcare Center): 3.3 stars (51 reviews)
  • Seniors.fyi (Intercommunity Healthcare & Rehabilitation Center): 3.7 stars (16 reviews)
  • CareListings (Cottage Crest Post Acute): 3.9 stars (8 reviews)

Patients praise

  • compassionate and attentive nursing and therapy staff reported by some families
  • clean and welcoming facility environments mentioned in positive reviews
  • effective rehabilitation and physical therapy programs
  • open communication and responsive management in certain cases
  • flexible visiting and family engagement policies

Common complaints

  • reports of delayed staff responses to call buttons
  • concerns regarding medication management and errors
  • hygiene and sanitation issues such as lice infestations
  • instances of patient neglect and reports of abuse citations
  • difficulties with communication and unresponsive staff
  • concerns over cross-contamination in shared rooms
  • inadequate patient exercise or mobility support

"I would push the call button and it sometimes took up to 3 hours for a response."

Caring.com user review (Norwalk Meadows)

"My mom was sent here for 3 weeks for rehab... The care was exceptional from the nursing staff to the physical therapist team and the administrators!"

AssistedLivingScout user review (The Springs Post-Acute)

"Instead she was given Ativan! ... My mom fell into a coma & was rushed to an ER. DO NOT LEAVE YOUR LOVE ONES IN THIS PLACE!!!!"

CareListings user review (Cottage Crest Post Acute)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Norwalk Skilled Nursing & Wellness Centre, LLC is a small, active wellness and skilled nursing facility based in Los Angeles, CA, with operations in Norwalk, CA. Key points: - What they offer: 24/7 skilled nursing care and comprehensive rehabilitation in a comfortable, home-like environment. - Location: HQ at 102 N Alta Vista Blvd, Los Angeles, CA 90036, plus an additional Norwalk, CA location. - Overview: Premier facility focused on personalized attention and medical care. - Contact: administrator@norwalkwc.com; phone 562-868-6791. - Size: 6 employees; leadership includes Bea Hernandez BSN (Director of Medical Records). - Online presence: Website norwalkwc.com; LinkedIn profile; moderate web traffic (monthly visits ~1,499; high growth in traffic). If you’re seeking skilled nursing, rehabilitation services, or information about Norwalk’s dedicated care for residents, this facility highlights focused medical attention and a home-like environment.

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