Norwalk Skilled Nursing & Wellness Centre - Kaiser Permanente
Skilled Nursing Facility • Norwalk, CA
Clinic Type
Skilled Nursing Facility
Address
11510 Imperial Hwy, Norwalk, CA 90650
Phone
562-868-6791
directoryupdate@kp.org
Opening Hours
Open 24 hours
Emergency Care
Not available
Services Offered
Insurance & Payment
Languages Spoken
FAQs
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.
Qualified interpreter services are available at no cost 24/7 during all hours of operations at all points of contact; in-person, telephone, video, and alternative modes of communication are available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare.gov (CMS): 1 out of 5 stars (Much below average) (Based on CMS data as of May 2026)
- Seniors.fyi: 4.5 out of 5 stars (54 reviews)
Patients praise
- Some staff described as kind, professional, and welcoming
- Reports of clean and quiet environments from some visitors
- Positive feedback on facility management by certain family members
- Some residents and families feel it is a supportive, home-like environment
Common complaints
- Understaffing and lack of responsiveness to resident calls
- Inconsistent communication from staff and administrative issues
- Concerns about cleanliness and odors in some rooms
- Reports of professionalism issues with certain staff and management
- Low federal quality ratings (1-star overall Medicare rating)
- History of health inspection deficiencies and past fines
"Severly understaffed. My grandmother complained about no one coming when she hit her help button, as well as lack of needed medical services. The biggest issue? Had no idea where my grandmother was!"
— Google Reviews via SeniorCare.com"My father has become ill in the last year and has already been to 3 different skilled nursing facilities and Norwalk is by far the best. Very well sanitized, place is quiet, all the staff is extremely friendly, kind, polite and professional."
— Google Reviews via SeniorCare.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Southland Care Center - Kaiser Permanente — Apr 29, 2026
- Regional Healthcare Network (RHN) of Los Angeles County — Sep 28, 2025
- Southland Skilled Nursing Norwalk CA | Ensign Group — Mar 11, 2026
- The Springs Post-Acute - Skilled Nursing Facility - Kaiser Permanente — Sep 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More skilled nursing facility clinics in Norwalk
Norwalk Skilled Nursing & Wellness Centre, LLC is a small, active wellness and skilled nursing facility based in Los Angeles, CA, with operations in Norwalk, CA. Key points: - What they offer: 24/7 skilled nursing care and comprehensive rehabilitation in a comfortable, home-like environment. - Location: HQ at 102 N Alta Vista Blvd, Los Angeles, CA 90036, plus an additional Norwalk, CA location. - Overview: Premier facility focused on personalized attention and medical care. - Contact: administrator@norwalkwc.com; phone 562-868-6791. - Size: 6 employees; leadership includes Bea Hernandez BSN (Director of Medical Records). - Online presence: Website norwalkwc.com; LinkedIn profile; moderate web traffic (monthly visits ~1,499; high growth in traffic). If you’re seeking skilled nursing, rehabilitation services, or information about Norwalk’s dedicated care for residents, this facility highlights focused medical attention and a home-like environment.
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