Hanna Kackielo, MD | Backus Hospital | CT
Internal Medicine • Norwich, CT • Since 1893
About
Summary: Hanna Kackielo, MD is a physician affiliated with Backus Hospital (The William W. Backus Hospital) in Norwich, Connecticut. Backus Hospital is a nonprofit, 213-bed acute care community hospital serving Norwich and surrounding areas, with multiple outpatient centers and an emergency department classified as Level III. The hospital is part of HHCH Health System and has been operating since 1893. For direct contact or specific physician details (specialty, department, or schedule), please refer to Backus Hospital’s official site or contact their main line at 860-889-8331.
Clinic Type
Internal Medicine
Address
Backus Hospital, 326 Washington St, Norwich, CT 06360
Phone
877.707.4442
Kara.Giroux@HHCHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Emergency Care
Emergency room available at Backus Hospital
Services Offered
Team
Insurance & Payment
This information is subject to change; verify with insurer and Hartford HealthCare network.
Insurance, Self-pay
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 3.4 out of 5 stars (30 reviews)
- WebMD Care: 4.0 out of 5 stars (49 ratings (with 5 written reviews))
- RateMDs: 4.1 out of 5 stars (10 reviews)
Patients praise
- Many patients describe her as knowledgeable, thorough, and professional.
- Some patients appreciate her proactive approach to medical care and focus on finding root causes.
- Positive remarks regarding her staff's professionalism and kindness.
- Several long-term patients express high confidence in her medical expertise.
Common complaints
- Some patients reported feeling that the doctor was rude, abrupt, or impatient, particularly with elderly patients.
- Occasional reports of the doctor being condescending or judgmental regarding lifestyle choices.
- Instances where patients felt their concerns were not adequately listened to.
"Dr. Kackielo was my mother-in-law's primary care physician until recently. We decided to leave her practice because she was extremely rude, impatient, and abrupt with my elderly mother-in-law."
— RateMDs"I have been a patient of Dr. Kackielo’s for over 10 years. As a retired R.N., I have found her to be genuinely concerned about her patients’ well being and listens to and acts on any concerns. She is knowledgeable, professional and personable."
— WebMD Care"Dr. Kackielo is a very special person and an excellent doctor. She also gives the patient her undivided attention and will take the time to answer any questions that you may have."
— RateMDsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Stephanie L. Bakaysa, MD - OB-GYN in Norwich, CT — May 14, 2026
- Dr. Laila I. Knio, MD - Psychiatrist in Norwich, CT — May 14, 2026
- 🏥 Multiple Healthcare Openings in Norwich, CT – Up to $127K+ - NewsBreak — Jul 6, 2026
- Hannah Bedgood — Jun 14, 2026
- Dr. Mandy A. Wainscoat, DO - Internal Medicine Physician in East Hartford, CT — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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