Live
Read more

Clinic Type

Internal Medicine

Address

Town Street Suite 300, Norwich, CT 06360

Phone

860.886.0567

Email

medgroupcommunications@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Emergency Care

In an emergency, call 911

Services Offered

  • Internal Medicine
  • Injury Treatment
  • Fall and Balance Evaluations
  • Chronic Disease Diagnosis
  • Chronic Condition Management
  • Annual Wellness Visits
  • Routine Check-ups, Exams and Screenings
  • Preventative Medicine
  • Memory Assessments
  • Medication Management
  • Medicare Annual Wellness Visits
  • Nutrition
  • Diet
  • Personalized Health Counseling
  • Rapid Testing
  • Vaccinations
  • Timely Immunizations
  • Virtual Health Visits and Telehealth

Team

  • Elizabeth D. Jackson — APRN
  • Allison M. Kilmer — APRN
  • Paul McFarlane — MD

Insurance & Payment

  • WellCare of Connecticut, Inc.
  • United Healthcare
  • Senior Whole Health
  • Private Health Care Systems, Inc.
  • Prime Health Services
  • Oxford Health Plans
  • One Health Plan/ Great-West Healthcare
  • Northeast Health Direct
  • Multiplan
  • Medspan Medicare
  • Medspan Commercial
  • HMC/ Northeast Healthcare
  • Healthy Connecticut
  • Health New England
  • Health Direct
  • Health Connecticut
  • Harvard Pilgrim
  • Focus
  • First Health Group Corp.
  • Evercare
  • Essence Healthcare
  • Coventry
  • Corvel
  • Connecticare Medicare
  • Connecticare Commercial
  • Connecticare
  • Community Health Network of Connecticut, Inc.
  • Colonial Cooperative Care
  • Cigna Healthcare
  • CarePartners of Connecticut
  • BCBS Medicare
  • Anthem
  • Aetna

View Accepted Insurance Plans

Insurance, Self-pay

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hartford HealthCare Medical Group official website: 4.7 to 5.0 out of 5 stars (provider-specific)
  • Better Business Bureau (BBB): Not applicable (28 total complaints in the last 3 years (corporate-wide))

Patients praise

  • Punctuality for appointments
  • Friendly office staff and providers in some instances
  • High satisfaction ratings for individual primary care providers (ranging 4.7 to 5.0 on institutional websites)
  • Effective urgent care treatment for some patients leading to positive outcomes

Common complaints

  • Billing and payment arrangement disputes
  • Facility service fee charges perceived as excessive
  • Negative experiences with phone staff and bedside manner, particularly at urgent care locations
  • Concerns regarding walk-in availability and patient triage

"I was seen at the time of appointment! They are friendly!"

Healthgrades

"The woman who answered was flippant and rude stating 'they couldn't do anything anyways'. God forbid you offer some bedside manner to a scared mother, let alone some human decency."

LocalityBiz (Urgent Care review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More internal medicine clinics in Norwich

Norwich, CT·Internal Medicine

Paul H. Deutsch, MD, RPH, LLC is a premier internal medicine practice in Norwich, CT, offering primary and personal care. Key details: - Location: Norwich, CT (86 New London Tpke, 06360) - Services: Internal medicine, comprehensive primary care, lifelong wellness - Contact: 860-889-6967 - Staff: Small practice (1 employee noted); part of a patient-centered, family-oriented approach - Online presence: Website pauldeutschmd.net; LinkedIn profile; monthly site visits ~1,971 - Focus: Long-standing patient relationships, personal care for generations If you’re seeking a local internal medicine physician who emphasizes personal, long-term patient relationships in Norwich, this practice fits that description.

VerifiedOnline booking
Norwich, CT·Internal Medicine

Summary: Hanna Kackielo, MD is a physician affiliated with Backus Hospital (The William W. Backus Hospital) in Norwich, Connecticut. Backus Hospital is a nonprofit, 213-bed acute care community hospital serving Norwich and surrounding areas, with multiple outpatient centers and an emergency department classified as Level III. The hospital is part of HHCH Health System and has been operating since 1893. For direct contact or specific physician details (specialty, department, or schedule), please refer to Backus Hospital’s official site or contact their main line at 860-889-8331.

VerifiedOnline bookingEmergency careSince 1893

See all internal medicine clinics in Norwich

Comparing your options?

See other internal medicine clinics in Norwich, or search the full directory by insurance, ratings, and more.

More Internal Medicine Clinics