Yale New Haven Health Urgent Care - Norwich
Primary Care • Norwich, CT • Since 2008 • 1 (Norwich urgent care location) locations
About
Summary: Yale New Haven Health Urgent Care is a private, hospital-affiliated urgent care network owned by Yale New Haven Health System. It operates 19 locations across Connecticut and New York, offering walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries. Services include on-site X-ray and lab work, with weekday hours roughly 8:00 a.m.–8:00 p.m. and weekend/holiday hours about 9:00 a.m.–5:00 p.m. Insurance is accepted and self-pay options are available. The headquarters is in Brookfield, CT, founded in 2008. Notable contact options include multiple phone numbers for scheduling or inquiries. The Norwich-area location is not specifically listed among the provided offices. If you need the Norwich site details, please confirm the exact address or check the official urgent care page for the latest location list.
Clinic Type
Primary Care
Address
607 West Main Street, Norwich, CT 06360
Phone
860-650-3848
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Opening Hours
Mon – Fri: 8 am - 8 pm; Weekends: 9 am - 5 pm; 24/7 virtual care available; location currently closed in-person (as of snapshot)
Telehealth
Yes; 24/7 virtual care
Emergency Care
No dedicated emergency room; urgent care for non-life-threatening conditions
Services Offered
Technology & Equipment
Team
Insurance & Payment
Price Transparency, Pay My Bill, Insurances Accepted
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Solv Health: Approximately 4.5 to 4.6 out of 5 stars (varying across platforms)
Patients praise
- Professional and knowledgeable medical staff (doctors, nurses, PAs)
- Thorough care and clear explanations of symptoms and treatments
- Fast, efficient, and prompt service
- Welcoming, comfortable, and compassionate environment
- Effective diagnosis and treatment outcomes
Common complaints
- Unfriendly or miserable reception staff
- Concerns about availability of physicians versus physician assistants
"I dont think I have ever come across this level of care. It was STELLAR. My 17 yo daughter had been really unwell... Dr Gordon and his staff made sure she was at least going to feel better real soon."
— Solv Health Patient Review"Haven't seen the PA since I was told there is no doctor on duty. The technician who took my vitals was great. Front receptionist is so miserable."
— Solv Health Patient Review"Throughout the visit I felt like the staff really cared. The Doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns and took that into consideration when recommending the right treatment."
— PhysicianOne Urgent Care Patient TestimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Yale New Haven Health opens urgent care center in Wallingford — Sep 23, 2025
- New Urgent Care Center Opens In Wallingford | Wallingford, CT Patch — Sep 22, 2025
- New Urgent Care Opens in Clinton, Other Ambulatory Expansion Efforts Progress | Yale School of Medicine — Feb 12, 2026
- Yale New Haven Health to close Norwich heart and vascular center | The Day — Jan 7, 2026
- Yale New Haven Health Marks Opening Of New Urgent Care Center In Darien | Darien, CT Patch — May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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