Novato, CA Walk-In Care | Sutter Health Doctors
Urgent Care • Novato, CA
Clinic Type
Urgent Care
Address
Novato, CA
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Novato walk-in care?
Walk-in care services by doctors, nurse practitioners, and physician assistants providing same high-quality care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5 stars (104 reviews)
Patients praise
- some patients praised the medical staff for being informative, thorough, and compassionate
- positive experiences regarding appointment availability for urgent needs in the past
- commendations for clean facilities and helpful administrative staff in specific instances
Common complaints
- reports of permanent closure of the Novato walk-in care facility
- patient dissatisfaction with front desk communication and appointment scheduling
- inconsistent operating hours reported by some patients
- complaints about phone systems and office staff management
"I was seen right away and the provider was very informative and thorough, and most of all compassionate!"
— Patient review on Birdeye/LocalityBiz"Not until I drove 45 minutes here that I was told by the front desk person... she was very rude and said oh your appointment was at four when it was 405... they didn’t cancel the appointment or contact me via text message or email... these people are unprofessional"
— Patient review on Birdeye/LocalityBizSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Richard H. Hongo, MD - Cardiologist in Novato, CA — Jun 11, 2026
- More Care, More Convenience: Urgent Care Expands to Serve Patients | Vitals — Aug 25, 2025
- Dr. Mary Fabi, MD - Internist in Greenbrae, CA | Healthgrades — Aug 12, 2025
- Sutter Earns Top Honors for Orthopedic Care | Vitals — Jan 8, 2026
- Novato Community Hospital Earns Top Honors for Orthopedic Care | Novato, CA Patch — Jan 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Novato
Summary: Carbon Health operates a technology-enabled primary and urgent care network, including in-person and virtual visits, with services such as urgent care, testing (cold/flu/COVID), STI testing, and next-day turnaround. They run clinics nationwide in the U.S. (13 offices across the country, including in California) and offer telemedicine as part of a unified care model. Note: As of February 2026, Carbon Health filed for Chapter 11 bankruptcy protection to address substantial debt. Relevance to "Novato, CA Urgent Care - Vintage Oaks - Carbon Health Novato": - Carbon Health is a nationwide urgent care provider; however, the provided highlights do not confirm a specific Novato, CA location or a Vintage Oaks campus. - If you’re seeking urgent care in Novato, consider checking Carbon Health’s official site or mapping a nearby Carbon Health clinic to verify hours, services (urgent care, testing, telemedicine), and insurance coverage. - For alternatives in Novato, CA, you may also explore nearby urgent care options in Marin County or San Francisco Bay Area. Key details to know: - Industry: Hospitals and Health Care; Type: Private - Founded: 2015; Headquarters: Sunnyvale, CA (note: U.S. presence includes multiple California offices) - Services: Urgent care, primary care, telemedicine, testing (including COVID/flu), workplace health, STI testing - Status: Active company with bankruptcy filing in Feb 2026 (Chapter 11) - Contact: support@carbonhealth.com, info@carbonhealth.com; phone numbers available on their site - Website: carbonhealth.com If you want, I can check for a specific Novato location, hours, and services.
Medical Center of Marin is a privately owned urgent care and medical services provider with six employees and about $4.38M annual revenue. Founded in 1981 and headquartered in Corte Madera, CA, they operate multiple clinics in Northern California (including Novato). They offer walk-in urgent care, occupational medicine, and on-site services such as COVID-19 testing, physical therapy, chiropractic care, immunizations, drug screens, and USCIS medical exams. Online appointment booking is available. Contact: info@mcomarin.com; phone numbers include (415) 895-5216 and (415) 924-4525. Website: mcomarin.com.
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