Emergency Room Services - West Suburban Medical Center
Emergency Medicine • Oak Park, IL
About
Summary: West Suburban Medical Center is a private, non-sectarian hospital system based in Oak Park, Illinois, serving Oak Park and Chicago communities since 1914. It operates as part of Ramco Healthcare Holdings and provides comprehensive health care services, including emergency department care, across eight offices in the Illinois area. Notable details: 208 employees (up 5.3% YoY), annual revenue around $923.5M, and key leadership including the Emergency Department Medical Director. Contact options typically include main phone line 1-708-383-6200 and general email info@pipelinehealth.us. For emergency care specifically, you should visit the Oak Park emergency department or nearby River Forest facilities, as the system emphasizes accessible, community-focused emergency services. If you need exact ER wait times, current services offered at the Oak Park ER, or how to access urgent care, please specify and I can pull those details.
Clinic Type
Emergency Medicine
Address
1 Erie Court, Oak Park, IL
Phone
708-763-6518
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Opening Hours
24 hours a day, seven days a week
Emergency Care
Yes
Services Offered
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 2.1/5 (46)
- MedicalRecords.com: 2.8/5 (154)
- Nutrifinder: 2.1/5 (200)
- Vivian Health: 2.6/5 (18)
Patients praise
- Occasional positive interactions with specific staff members who were cited as professional or kind
- Successful, timely care in isolated instances
Common complaints
- Extended wait times in the emergency department
- Reports of rude, disrespectful, or unhelpful front desk and nursing staff
- Concerns regarding poor communication from medical staff
- General unprofessional conduct and facility cleanliness issues
"I was in the ER waiting for over 2 hrs only thing they did was too my vitals...She literally made me feel like I was bothering her ! Go anywhere else except West Suburban!"
— MedicalRecords.com review"Waited in the waiting room for 6 hours and still no results. Ask the front desk about the wait time, mumble something slick under her breath."
— Nutrifinder review"It just warmed my heart! Yes, it was a long wait, but it was worth it. We got the medicine we needed the same day, and my daughter feels better. Thank you, Lou, for being kind and am proud of this hospital for turning its service around by hiring people like him."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- West Suburban Medical Center closing temporarily as it runs out of cash to pay employees - Chicago Sun-Times — Mar 25, 2026
- West Suburban Medical Center in Oak Park closes, village officials say - CBS Chicago — Mar 26, 2026
- West Suburban Hospital in Oak Park suspends all patient care – NBC Chicago — Mar 26, 2026
- West Suburban Hospital, Safety-Net Health Center Serving West Siders, Announces Abrupt Closure — Mar 26, 2026
- Oak Park West Suburban Medical Center officially closes doors to patients after Resilience Health hospital suspension announcement - ABC7 Chicago — Mar 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Oak Park
Endeavor Health is a nonprofit integrated health system based in Evanston, IL, serving over 4.1 million residents across northeast Illinois. Key details relevant to “Immediate Care - Oak Park”: - Network scope: More than 300 ambulatory locations and nine hospitals across Illinois, including Magnet-recognized facilities. - Oak Park connection: While Endeavor Health is headquartered in Evanston and operates broadly in the Chicago area, Oak Park-specific urgent/immediate care details (hours, services) aren’t provided in the current highlights. They may be part of a broader Endeavor Health network or affiliated partners in the region. - Services likely included in immediate care networks: urgent/emergency access, primary care, specialty services across a large umbrella of hospitals and ambulatory sites. - Contact/locations: The listed Oak Park-specific site isn’t enumerated among the 11 U.S. offices in the highlights; for Oak Park, verify the exact address, hours, and services via Endeavor Health’s site or by contacting socialmedia@northshore.org or the main phone line (1-847-570-2000) for the Oak Park-adjacent facility details. If you need immediate care in Oak Park right now, I recommend: - Checking Endeavor Health’s official site for Oak Park or nearby urgent care centers. - Calling 1-847-570-2000 for the most current Oak Park location, hours, and whether it’s designated as urgent care or a hospital-based emergency department. - Visiting the Oak Park area health system partners under Endeavor Health’s network if you require rapid access to care or specific services.
Rush Oak Park Hospital – Emergency Department (Oak Park, IL) - Location: Oak Park, Illinois (HQ: 520 S Maple Ave, Oak Park, IL 60304) - Emergency Dept: Open 24/7 with board-certified physician staffing - Leadership/Key staff: - Chief Medical Officer: Adam Rodos - ED Clinical Nurse Leaders: Nicole A., Fone Lertsburapa - ED Unit Directors: Christina Valente Anderson, Rachel G. (also Assistant Unit Director) - Wound Care Center Director: Kathleen Young - Director Of Facilities: Tony Palumbo - Medical Staff President: Kimberly Harden - Additional ED leadership: Jessica Heatherly - General context: Hospital campus in Oak Park with an active emergency department operating continuously to treat urgent and emergent conditions.
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