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Rush Oak Park Hospital – Emergency Department (Oak Park, IL) - Location: Oak Park, Illinois (HQ: 520 S Maple Ave, Oak Park, IL 60304) - Emergency Dept: Open 24/7 with board-certified physician staffing - Leadership/Key staff: - Chief Medical Officer: Adam Rodos - ED Clinical Nurse Leaders: Nicole A., Fone Lertsburapa - ED Unit Directors: Christina Valente Anderson, Rachel G. (also Assistant Unit Director) - Wound Care Center Director: Kathleen Young - Director Of Facilities: Tony Palumbo - Medical Staff President: Kimberly Harden - Additional ED leadership: Jessica Heatherly - General context: Hospital campus in Oak Park with an active emergency department operating continuously to treat urgent and emergent conditions.

Clinic Type

Emergency Medicine

Address

520 S Maple Ave Oak Park, IL 60304

Phone

708-383-9300

Email

Sankofa@rush.edu

Opening Hours

24 Hours

Telehealth

Yes (telestroke integration with Rush University Medical Center)

Emergency Care

Yes

Services Offered

  • Emergency Department
  • Emergency Medicine

Technology & Equipment

  • Ultrasound
  • CT imaging

Team

  • Rush Oak Park Hospital Emergency Department — Department

Insurance & Payment

Languages Spoken

FAQs

What are the opening hours for Rush Oak Park Hospital Emergency Department?

24 Hours

Awards & Accreditations

  • Joint Commission-certified Primary Stroke Center

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS / Medicare.gov Hospital Compare: Three stars (average) on CMS patient satisfaction surveys (718 (based on older survey data))

Patients praise

  • Timely and competent registration and triage staff
  • Caring, professional, and empathetic clinical staff in some instances
  • Ability to handle difficult or disrespectful situations with dignity and grace

Common complaints

  • Long wait times in the emergency department compared to national averages
  • Reports of patients leaving without being seen by a provider
  • Staff responsiveness issues, particularly regarding requests for assistance
  • Concerns about facility cleanliness and maintenance
  • Lower-than-average patient satisfaction and recommendation rates

"The emergency department staff should be commended for their excellent care! ... The level of patience, compassion, and professionalism I witnessed was extraordinary."

LocalityBiz user review

"Your staff is low censused twice a week. You don't have enough parking for the amount of staff that you have and the culture of your facility is horrible."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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