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Summary tailored to your query: Ogdensburg - Community Health Center of the North Country - Location: Ogdensburg, New York (one of CHC North Country’s eight offices nationwide; address: 102 Ford St, Ogdensburg, NY 13669). - Services at Ogdensburg site: Primary care, pediatric care, behavioral health, women's health, dermatology, foot care, physical therapy, substance use care coordination, care coordination, health insurance enrollment, WIC services, and school-based programs. - Team updates: Recent hires add to the Ogdensburg primary care team, including: - Dr. Marta Anghel (Internal Medicine) joined in April 2026 - Shivangi Modi, FNP, joined in May 2026 - Ken Hilborne, Family Nurse Practitioner, joined in May 2026 - Dr. Tiffany Hecht joined the pediatric team in March 2026 - Access to care: The center emphasizes welcoming new and existing patients, with appointments available for new patients and regulars; many openings for new patients in less than 30 days. - Organization context: Part of a nonprofit health system serving Franklin and St. Lawrence Counties, headquartered in Canton, NY; mission to provide high-quality healthcare to all income levels and needs. If you want, I can extract the most current contact info for the Ogdensburg site or other Ogdensburg-specific services.

Clinic Type

Emergency Medicine

Address

102 Ford Street, Ogdensburg, NY 13669

Phone

(315) 713-9350

Email

chcmalone@chcnorthcountry.org

Opening Hours

Mon - Thu 7:00 am - 6:00 pm; Friday 7:00 am - 5:00 pm; Sat - Sun Closed

Telehealth

Available via telehealth platforms (Healow Pay and patient portal linked)

Emergency Care

911 for medical emergencies outside normal hours; after-hours telecare available via listed numbers (Canton, Gouverneur, Ogdensburg, Malone)

Services Offered

  • Primary care
  • Pediatric care
  • Dental care
  • Behavioral health
  • Women’s health
  • Dermatology
  • Foot care
  • Physical therapy
  • Substance-use care coordination
  • Care coordination
  • Health insurance enrollment
  • Community/friendship/volunteer program
  • Dental home program
  • Notice of Privacy Practices
  • Privacy policy

Team

  • Dr. Williams, Harvard-trained, board certified in Internal Medicine — Physician, Chief Medical Officer

Insurance & Payment

Languages Spoken

FAQs

What are the business hours in Ogdensburg?

Mon - Thu 7:00 am - 6:00 pm; Friday 7:00 am - 5:00 pm; Sat - Sun Closed

Awards & Accreditations

  • 2020 Dr. Gary Ogden Rural Health Practitioner of the Year Award
  • Fort Drum Regional Health Planning Organization's 2021 Health Hero Award

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 3.5 out of 5 (29 reviews)

Patients praise

  • some providers are highly praised for being attentive, knowledgeable, and proactive in care
  • positive experiences with specific clinicians and nurses

Common complaints

  • difficulty reaching staff by phone or getting return calls
  • long wait times for appointments and scheduling issues
  • complaints regarding dental procedures, particularly crowns and dentures
  • perceived rudeness or lack of professionalism in some staff/providers
  • concerns about communication during appointments

"I’d like to commend Dr. Hecht in Ogdensburg for the amazing care she has given my child... She is truly amazing and an asset to our community."

Birdeye Review

"They had me dreading my appointments because of their behavior. I was mistreated for bringing issues to their attention, blamed for their mistakes, constantly gaslight..."

LocalityBiz Review

"What is going on with this place?! Even before covid NO ONE ANSWERS THE PHONE OR RETURNS PHONE CALLS!"

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Ogdensburg, NY·Emergency Medicine

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Ogdensburg, NY·Emergency Medicine

Summary: Claxton-Hepburn Medical Center (CHMC), based in Ogdensburg, NY, operates as a nonprofit hospital system serving Ogdensburg, surrounding communities, and St. Lawrence County. CHMC runs the Claxton Campus, a 25-bed Critical Access Hospital with a 10-bed observation unit, and since October 2024 has functioned as a standalone psychiatric hospital offering acute inpatient mental health services (28 adult beds, 12 child/adolescent beds) under the Elizabeth May Duvall Child and Adolescent Behavioral Center. The organization emphasizes patient-centered care across multiple centers of excellence, including mental health, oncology, renal dialysis, wound care, sleep studies, and other specialties. CHMC is the region’s first hospital in the North Country (established 1855; current standalone psychiatric facility established 2024). Key contact/info: HQ at 214 King Street, Ogdensburg, NY 13669; main phone numbers include +1-315-393-3600 and +1-315-713-5144; emails medrecs@nshany.org and info@chmed.org.

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