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Summary for Ogdensburg - Community Health Center of the North Country - Franchise: The Community Health Center of the North Country (CHCNC) operates a primary care health center in Ogdensburg, NY, as part of its network of eight offices in the region. - Location: Ogdensburg address listed as 102 Ford St, Ogdensburg, NY 13669. - Services: CHCNC offers comprehensive primary care at the Ogdensburg site, with additions in pediatric care, behavioral health, and care coordination programs via the broader organization. - Access: The Ogdensburg site is part of CHCNC’s effort to provide accessible, high-quality healthcare to residents, including new patient availability and timely appointments. - Organization details: Nonprofit, founded 1975, headquartered in Canton, NY; serves multiple counties with a focus on low-income and individualized needs. Contact options include multiple regional phone numbers for scheduling and inquiries.

Clinic Type

Internal Medicine

Address

102 Ford Street, Ogdensburg, NY 13669

Phone

(315) 713-9350

Email

chcmalone@chcnorthcountry.org

Opening Hours

Mon - Thu 7:00 am - 6:00 pm; Friday 7:00 am - 5:00 pm; Sat - Sun Closed

Emergency Care

911 for medical emergencies outside normal business hours; after-hours care with an on-call medical professional available by calling (315) 713-9350 (Ogdensburg)

Services Offered

  • Internal Medicine
  • Primary Care
  • Pediatrics? (noted in related pages)
  • Behavioral Health (site sections)
  • Dermatology (listed in links)
  • Foot care (foot care)
  • Physical therapy (physical-therapy)
  • Substance use care coordination
  • Care coordination
  • Womens health
  • Dental care
  • Health insurance enrollment
  • Community & volunteer programs
  • Emergency after-hours care info
  • On-call medical professionals after hours

Team

  • Dr. Williams, Harvard trained physician; board certified in Internal Medicine; Associate Chief Medical Officer at St. Lawrence Health Systems; Assistant Clinical Professor at University of Rochester School of Medicine — Chief Medical Officer, Internal Medicine physician
  • Dr. Shah-Sekhon, Board certified in Internal Medicine; joined Ogdensburg team; MD from St. George's University (2004); Internal Medicine residency at Norwalk Hospital (affiliated with Yale) 2005-2008 — Internal Medicine physician
  • Alyson Felt, Bachelor of Science in Nursing from SUNY Canton; Master of Science in Nursing from SUNY Upstate Medical University; certified American Academy of Nurse Practitioners — FNP-C, Primary Care team member

Insurance & Payment

Languages Spoken

FAQs

What are the Ogdensburg business hours?

Mon - Thu 7:00 am - 6:00 pm; Friday 7:00 am - 5:00 pm; Sat - Sun Closed.

What is the Ogdensburg phone number?

(315) 713-9350.

What is the Ogdensburg fax number?

(315) 713-9351.

What is the Ogdensburg email address?

[email protected]

Awards & Accreditations

  • 2020 Dr. Gary Ogden Rural Health Practitioner of the Year Award
  • Fort Drum Regional Health Planning Organization's 2021 Health Hero Award

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye, HelpConnectUsa: 3.5/5 (29 reviews mentioned on one platform, 13 on another)

Patients praise

  • Commendations for specific individual providers being attentive and taking swift action
  • Appreciation for accessibility for those needing urgent care or sliding scale fee support
  • Positive experiences with professionalism and thoroughness of care by some staff members

Common complaints

  • Difficulty obtaining timely appointments for acute care or primary care needs
  • Issues with dental services, including poor fitting dentures, crown failures, and perceived lack of communication
  • Concerns regarding staff communication, responsiveness, and being treated poorly or gaslit by providers
  • Difficulty reaching providers for follow-ups or return phone calls

"I’d like to commend Dr. Hecht in Ogdensburg for the amazing care she has given my child... After two misdiagnosis and a trip to the ED, she immediately knew what was wrong with my son and took action."

Birdeye review

"They cant make detures & just blame the client, becoming distraught, which forces their clients to become distraught & more easy to manipulate. Then retaliate in deceitful ways most people wouldnt catch."

LocalityBiz review

"Commmunity Health Center Primary Care do not return phone calls, do not offer timely appointments for accute care needs... Long wait time for appointments. Dental department Dr Zetino did not listen to patient concerns."

WebMD review for CHC practice

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Ogdensburg, NY·Internal Medicine

Summary: Claxton-Hepburn Medical Center (CHMC), headquartered in Ogdensburg, NY, is a nonprofit health system serving Ogdensburg, surrounding communities, and St. Lawrence County. It operates the Claxton Campus, a 25-bed Critical Access Hospital with a 10-bed observation unit, and, since October 2024, a standalone psychiatric hospital offering acute inpatient mental health services (28 adult beds, 12 child/adolescent beds). CHMC also houses the Elizabeth May Duvall Child and Adolescent Behavioral Center, the region’s only inpatient facility of its kind, with plans to add 10 beds. The organization emphasizes patient-centered care across multiple centers of excellence, including mental health, general hospital services, and specialty care. Primary care services are part of its broader health system offerings, with a focus on serving North Country families. Key details: nonprofit, founded 1885, address at 214 King Street, Ogdensburg, NY. For primary care providers specifically, CHMC is the local health system that can connect patients to general internal medicine, family medicine, and related primary care services through its facilities in Ogdensburg.

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Ogdensburg, NY·Internal Medicine

North Country Family Health NP, PLLC is a private, independent primary care practice and family health nurse practitioner office based in Ogdensburg, NY. It offers primary care services, physicals, and new-patient appointments. The headquarters is at 404 Cedar St, Ogdensburg, NY 13669, with 3 offices nationwide. The practice has about 3 employees and reported annual revenue around $23.76 million. Contact numbers: (315) 713-4328, (877) 566-0526, or (315) 713-4667. Website: northcountryfnp.com.

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