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About

Summary: - The Community Health Center of the North Country (CHCNC) is a nonprofit healthcare organization serving Franklin and St. Lawrence Counties in New York, with multiple sites including Ogdensburg. - Ogdensburg location: 102 Ford St, Ogdensburg, NY 13669. Recently active in recruiting and expanding services (e.g., new providers announced in 2026). - Services across CHCNC include primary care, pediatrics, dental, behavioral health, women's health, dermatology, physical therapy, substance use care coordination, care coordination, health insurance enrollment, WIC, and school-based services. - Organization details: Founded 1975; HQ in Canton, NY; 8 offices nationwide (within NY). Focus on accessible, high-quality care for all income levels. - Contact: General inquiries and appointments associated with Ogdensburg site can be coordinated via the center’s phone options and Ogdensburg-adjacent outreach. If you’re specifically looking for Ogdensburg services, you can visit the Ogdensburg site at 102 Ford St or call the Ogdensburg center line to schedule or inquire about pediatric, primary care, and other services.

Clinic Type

Urgent Care

Address

4 Commerce Lane, Canton, New York 13617, US

Phone

(315) 386-8191

Email

chcmalone@chcnorthcountry.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

After-hours on-call medical professional via specified numbers; emergency 911

Services Offered

  • Primary Care
  • Pediatric Care
  • Dental Care
  • Women's Healthcare Services
  • Physical Therapy
  • Dermatology
  • Care Coordination
  • Health Insurance Enrollment
  • Behavioral Health
  • Substance Use Care Coordination

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • NCQA Level 3 Patient-Centered Medical Home (PCMH) Recognition in Canton, Gouverneur, and Malone

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.5 out of 5 stars (Approximately 29 reviews reported on aggregate platforms)

Patients praise

  • Some patients report excellent, thorough care from specific doctors and physician assistants
  • Helpful and efficient nursing staff in some instances
  • Comprehensive services offered across multiple locations

Common complaints

  • Poor quality of dental work including failing crowns and improperly filled cavities
  • Unprofessional conduct and perceived lack of empathy from dental and medical staff
  • Difficulties with appointment wait times and scheduling
  • Perceived lack of accountability for clinical errors or patient complaints
  • Inadequate pain management or dismissal of patient symptoms

"Had temporary crown done fell off same day had permanent crown put on fell off 5 day's later now they put permanent crown on again and now it's infected gum is swollen... shouldn't have to wait when they did something wrong."

Patient review on Birdeye

"I’d like to commend Dr. Hecht in Ogdensburg for the amazing care she has given my child. She is not his primary but got him in right away when he needed it... she immediately knew what was wrong with my son and took action."

Patient review on Birdeye

"I was mistreated for bringing issues to their attention, blamed for their mistakes, constantly gaslight, and was even accused of being aggressive when I started standing up for myself."

Patient review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Ogdensburg, NY·Urgent Care

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