MultiCare Olympia Family & Internal Medicine
Family Medicine • Olympia, WA
About
Summary: - Capital Medical Center (part of MultiCare Health System) is a full-service, 107-bed hospital in Olympia, WA, offering a broad range of medical services including primary care, specialty clinics, emergency, imaging, cardiac and cancer care, orthopedics, wound care, and rehabilitation. - Located at 3900 Capital Mall Dr SW, Olympia, WA 98502 (headquarters for Capital Medical Center), it serves Thurston, Mason, Lewis, and Grays Harbor counties and emphasizes community-based care and continuity of care with family involvement. - Key details: privately held, part of MultiCare Health System, 114 employees, annual revenue ~$583M, contact phone 1-360-754-5858. - Notable leadership roles listed (e.g., Chief Medical Officer, Director of Quality and Patient Safety, Medical Director, etc.) and a presence under MultiCare’s regional framework. If you’re specifically seeking information on MultiCare Olympia Family & Internal Medicine in Olympia: the Capital Medical Center campus operates as a major regional hospital within MultiCare, supporting primary and internal medical services through its network of clinics and hospital-based care in Olympia. For precise clinic locations and internal medicine/family medicine providers, consider contacting the main line or visiting the official site to locate the Family Medicine or Internal Medicine clinics affiliated with Capital Medical Center.
Clinic Type
Family Medicine
Address
Olympia, WA
Phone
360-706-6400
annualgiving@multicare.org
Opening Hours
Monday - Friday: 8am - 5pm
Emergency Care
If you are experiencing a life-threatening emergency, call 911.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Current Offers
Accepting New Patients of All Ages (Newborn–Adult)
FAQs
What services are offered?
Comprehensive care for adults and children of all ages, including preventive care, immunizations, physical exams, and management of chronic conditions.
Do providers accept new patients?
Yes for some providers (varies by provider; check individual provider pages).
How do I schedule an appointment?
Book an appointment using your MyChart account.
Is MyChart support available if you need help scheduling?
Need help? Please call MyChart Support at 884-388-2356, Monday – Friday, 7am – 5pm.
What should I do in a medical emergency?
If you are experiencing a life-threatening emergency, call 911.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews): 4.3 out of 5 stars (377 reviews)
- Apple Maps (Doctor.com): 3.6 out of 5 stars (23 reviews)
- Birdeye (MultiCare Family Medicine - Olympia): 2.6 out of 5 stars (16 reviews)
Patients praise
- physicians perceived as thorough, attentive, and good listeners (specifically mentioning Dr. Doucet)
- feeling heard and treated as a human rather than just a patient
- appreciation for holistic or comprehensive medical care approaches
- professional and caring medical staff
Common complaints
- reports of difficult administrative/front office experiences
- concerns regarding prescription refill delays
- perceived lack of concern or understanding from staff for specific medical needs
- dissatisfaction with privacy during check-in processes
"They work hard to make sure their patients are taken care of and treated well. I have a lot of health issues and my Dr. does everything she can to treat them."
— Birdeye reviewer"It took over a month to get an approval to get my prescription refilled... This healthcare facility is failing its patients."
— Birdeye reviewer"For the first time, I feel heard and understood in my healthcare journey."
— MultiCare Patient (referring to Dr. Doucet)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Richard L. Urbon, MD - Internal Medicine Physician in Olympia, WA — May 14, 2026
- Dr. Stella Thalhamer, MD - Internist in Olympia, WA | Healthgrades — Jan 10, 2026
- Dr. Lana K. Bur, MD - Internal Medicine Physician in Olympia, WA — May 14, 2026
- Victoria C. Symonds, NP - Nurse Practitioner in Olympia, WA — May 14, 2026
- Mary Lagman-Beltran, MD - MultiCare — Oct 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Olympia
Heritage Family Medicine is a small health care practice with 3 employees, headquartered in Moorestown, New Jersey, and listed offices including Olympia, WA. The company operates in the Hospitals and Health Care sector and provides basic primary care services with a presence across three locations (Moorestown NJ HQ, East Syracuse NY, and Olympia WA). For patient needs or appointments, you can reach them via their listed phone numbers or the billing email. Key points: - Industry: Hospitals and Health Care; primary care/family medicine - Headquarters: Moorestown, New Jersey - Office in Olympia, WA (location listed among 3 US offices) - Contact: billing@heritagefamilymedicine.com; phones: (856) 872-7055, (856) 762-1775, +1 360 740 5945 - Website: advocaredoctors.com/heritage/index.aspx (listed) - Small practice (3 employees) with growth noted YoY Note: The Olympia, WA listing is part of a tri-state footprint but there’s limited public detail on Olympia-specific services or hours. If you need a specific provider or appointment in Olympia, contacting the office directly is advised.
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