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Clinic Type

Family Medicine

Address

1620 Cooper Point Road SW, Olympia, WA 98502

Phone

360-486-6710

Email

CHI@providence.org

Opening Hours

Mon - Fri: 7 a.m. - 6 p.m.

Telehealth

Get Care Online with ExpressCare Virtual - Live video with a board-certified provider within our network of care. Visits start at $99. Many insurance plans accepted. 7 days a week, extended hours.

Services Offered

  • Family Medicine
  • Primary Care
  • Internal Medicine
  • Pediatrics (pediatric primary care)
  • Preventive care
  • Immunizations
  • Screenings
  • Chronic disease management
  • Same day appointments for established patients
  • Laboratory/radiology services
  • Clinical dietitians
  • Urology/urogynecology information mentioned but not core service - treat as related services?
  • Diagnostic imaging services

Technology & Equipment

  • Diagnostic imaging
  • Laboratory services
  • Clinical dietitians
  • Urology/urogynecology information mentioned
  • Pediatric care focus from infancy to adolescence

Team

  • Not publicly listed, Board-certified family practice doctor — Staff doctor

Insurance & Payment

  • Aetna
  • Aetna Medicare Advantage HMO
  • Aetna PPO
  • Carelon PPO
  • Cigna PPO
  • Coordinated Care Medicaid
  • Evernorth PPO
  • First Choice PPO
  • First Health-Coventry PPO
  • HCSC HealthSpring Medicare Advantage HMO
  • Health Smart PPO
  • Humana
  • Humana HMO
  • Humana PPO
  • Kaiser
  • Kaiser Medicare Advantage
  • Managed Health Network
  • Managed Health Network HMO-PPO
  • Managed Health Network Medicare Advantage
  • Molina Medicare Advantage
  • Molina Medicare Medicaid
  • Naphcare
  • Pacific Medical Center TRICARE
  • Premera
  • Premera Medicare Advantage
  • Providence Health Plan
  • Providence Health Plan Medicare Advantage-HMO
  • Regence BlueShield Of Washington Medicare Advantage HMO
  • Regence BlueShield Of Washington PPO
  • Regence BlueShield Of Washington TRIWEST
  • South Puget Intertribal Planning Agency
  • State Of Washington Department Of Corrections
  • Thurston County Corrections
  • United Behavioral Health Medicaid
  • United Behavioral Health Medicare Advantage
  • United Behavioral Health PPO
  • United Healthcare
  • United Healthcare Medicaid
  • United Healthcare Medicare Advantage
  • Wellcare Medicare Advantage
  • Wellcare Medicare Advantage-HMO
  • Wellpoint Medicare Advantage
  • Wellpoint Medicare Advantage Medicaid

Information provides overview of accepted plan types; verify with provider for specific coverage

Cash, Credit/Debit Card, Insurance, Providence billing support price estimate available, Self-pay, Medicaid may be accepted depending on plan

Languages Spoken

  • English

Pricing

  • Typical services billing may vary by plan; check with facility for exact pricing

FAQs

What services are offered?

Preventive health care, immunizations and screenings; diagnosis and treatment of chronic and acute illnesses; coordinated care with other providers; same day appointments for established patients.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7/5 stars (1,467 reviews)
  • Birdeye (Aggregate): 4.6/5 stars (1,397 reviews)
  • BestProsInTown: Not explicitly stated (mixed sentiment) (147 reviews)

Patients praise

  • Some patients report positive, efficient, and kind experiences with specific providers
  • Ease of use with MyChart mentioned by some patients
  • Timely appointments reported by some users

Common complaints

  • Difficulties with continuity of care (frequent provider turnover)
  • Communication challenges including difficulty reaching the clinic by phone and redirected calls
  • Concerns regarding the billing process and appointment structure for new patients
  • Perception of rushed visits

"I feel like I get a new provider more often than I get new shoes. My last experience felt like they had a goal of getting me out of there as quickly as possible."

LocalityBiz Review

"Providence needs to improve communication with patients. Calling from multiple 855 numbers makes it difficult to know who is calling resulting in many missed calls. Any calls made to the clinic are diverted to the care team voice mail. So, you never connect."

LocalityBiz Review (Marcia S.)

"NEW PATIENT HEADS UP!! If you think your first appointment (at least 4 months out) is an exam, you are wrong. It's a cash cow chat with the doctor & not your wellness care visit."

LocalityBiz Review (Rosann J.)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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