Providence West Olympia Family Medicine
Family Medicine • Olympia, WA
Clinic Type
Family Medicine
Address
1620 Cooper Point Road SW, Olympia, WA 98502
Phone
360-486-6710
CHI@providence.org
Opening Hours
Mon - Fri: 7 a.m. - 6 p.m.
Telehealth
Get Care Online with ExpressCare Virtual - Live video with a board-certified provider within our network of care. Visits start at $99. Many insurance plans accepted. 7 days a week, extended hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Information provides overview of accepted plan types; verify with provider for specific coverage
Cash, Credit/Debit Card, Insurance, Providence billing support price estimate available, Self-pay, Medicaid may be accepted depending on plan
Languages Spoken
Pricing
FAQs
What services are offered?
Preventive health care, immunizations and screenings; diagnosis and treatment of chronic and acute illnesses; coordinated care with other providers; same day appointments for established patients.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7/5 stars (1,467 reviews)
- Birdeye (Aggregate): 4.6/5 stars (1,397 reviews)
- BestProsInTown: Not explicitly stated (mixed sentiment) (147 reviews)
Patients praise
- Some patients report positive, efficient, and kind experiences with specific providers
- Ease of use with MyChart mentioned by some patients
- Timely appointments reported by some users
Common complaints
- Difficulties with continuity of care (frequent provider turnover)
- Communication challenges including difficulty reaching the clinic by phone and redirected calls
- Concerns regarding the billing process and appointment structure for new patients
- Perception of rushed visits
"I feel like I get a new provider more often than I get new shoes. My last experience felt like they had a goal of getting me out of there as quickly as possible."
— LocalityBiz Review"Providence needs to improve communication with patients. Calling from multiple 855 numbers makes it difficult to know who is calling resulting in many missed calls. Any calls made to the clinic are diverted to the care team voice mail. So, you never connect."
— LocalityBiz Review (Marcia S.)"NEW PATIENT HEADS UP!! If you think your first appointment (at least 4 months out) is an exam, you are wrong. It's a cash cow chat with the doctor & not your wellness care visit."
— LocalityBiz Review (Rosann J.)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Stella Thalhamer, MD - Internist in Olympia, WA | Healthgrades — Jan 10, 2026
- Teen and Young Adult Pregnancy Clinic at St. Peter Family Medicine — Dec 9, 2025
- Providence Medical Group Teen and Young Adult Pregnancy Clinic - ThurstonTalk — Mar 4, 2026
- Expanding access to care: a new primary care clinic coming to Ensign Road — Jun 10, 2026
- Providence Swedish South Puget Sound welcomes new class of residents! — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Olympia
Summary: - Capital Medical Center (part of MultiCare Health System) is a full-service, 107-bed hospital in Olympia, WA, offering a broad range of medical services including primary care, specialty clinics, emergency, imaging, cardiac and cancer care, orthopedics, wound care, and rehabilitation. - Located at 3900 Capital Mall Dr SW, Olympia, WA 98502 (headquarters for Capital Medical Center), it serves Thurston, Mason, Lewis, and Grays Harbor counties and emphasizes community-based care and continuity of care with family involvement. - Key details: privately held, part of MultiCare Health System, 114 employees, annual revenue ~$583M, contact phone 1-360-754-5858. - Notable leadership roles listed (e.g., Chief Medical Officer, Director of Quality and Patient Safety, Medical Director, etc.) and a presence under MultiCare’s regional framework. If you’re specifically seeking information on MultiCare Olympia Family & Internal Medicine in Olympia: the Capital Medical Center campus operates as a major regional hospital within MultiCare, supporting primary and internal medical services through its network of clinics and hospital-based care in Olympia. For precise clinic locations and internal medicine/family medicine providers, consider contacting the main line or visiting the official site to locate the Family Medicine or Internal Medicine clinics affiliated with Capital Medical Center.
Heritage Family Medicine is a small health care practice with 3 employees, headquartered in Moorestown, New Jersey, and listed offices including Olympia, WA. The company operates in the Hospitals and Health Care sector and provides basic primary care services with a presence across three locations (Moorestown NJ HQ, East Syracuse NY, and Olympia WA). For patient needs or appointments, you can reach them via their listed phone numbers or the billing email. Key points: - Industry: Hospitals and Health Care; primary care/family medicine - Headquarters: Moorestown, New Jersey - Office in Olympia, WA (location listed among 3 US offices) - Contact: billing@heritagefamilymedicine.com; phones: (856) 872-7055, (856) 762-1775, +1 360 740 5945 - Website: advocaredoctors.com/heritage/index.aspx (listed) - Small practice (3 employees) with growth noted YoY Note: The Olympia, WA listing is part of a tri-state footprint but there’s limited public detail on Olympia-specific services or hours. If you need a specific provider or appointment in Olympia, contacting the office directly is advised.
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