Oneida Clinic – Madison County | Family & Children's Counseling ...
Counseling • Oneida, NY
About
Summary: Family & Children’s Counseling Services (The Family & Children’s Society, Inc.) is a private, non-profit organization based in Binghamton, NY, offering integrated outpatient behavioral health and prevention services for youth, adults, and families. The organization operates three offices in the United States and provides professional counseling with a focus on preventive and ongoing mental health support. Contact: info@familycs.org; main phone lines include 607-753-0234 and other regional numbers. Website: familycs.org.
Clinic Type
Counseling
Address
201 Cedar Street, Oneida, NY 13421
Phone
(315) 280-0400
msimmons@familycs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Contact 911; Madison County Crisis Hotline (315) 366-2215
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
In case of emergency, or if you need assistance when the clinic is closed:
Contact 911; Madison County Crisis Hotline (315) 366-2215; Cortland Regional Medical Center (607) 756-3771
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: negative
- localitybiz.com (Oneida Indian Nation Health Services): 1/5 stars (not explicitly stated total count)
- localitybiz.com (Oneida Health Women's Health): varied (includes 1/5 and 5/5) (not explicitly stated total count)
Common complaints
- reports of rude or judgmental office staff
- difficulties with appointment scheduling and availability
- allegations of abrupt medication changes causing withdrawal
- lack of communication regarding office moves
"Rude staff... Extremely rude!! They speak to you like you are an annoyance. Super judgemental with patient decisions and very critical with their judgemental questions."
— localitybiz.com (Oneida Health Women's Health) review"I can't give 0 stars so 1 is being generous...they cut me off a medication abruptly which caused withdrawal symptoms."
— localitybiz.com (Oneida Indian Nation Health Services) reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Community Health Access to Addiction and Mental Healthcare Project Upstate NY | Family & Children's Counseling Services — Nov 6, 2023
- Children and Family Treatment and Support Services (CFTSS) - Elmcrest Children's Center — Oct 8, 2025
- Enjoy Family Fun and Healthy Activities at Oneida Event | Health | wktv.com — Aug 26, 2025
- Oneida, Madison offers health survey for diabetes – Oneida Dispatch — Jan 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
More counseling clinics in Oneida
Oneida Health is a nonprofit, integrated health network based in Oneida, NY, serving about 100,000 people across 29 communities in Madison and western Oneida counties. The system includes a 101-bed acute care hospital, an emergency department, a surgery center, a 160-bed extended-care facility, and extensive primary and specialty care (oncology, neurology, podiatry, sleep, OB/GYN, orthopedics, wound care, GI, ENT, vascular, etc.). Behavioral health resources are available through its care centers, including programs linked to cancer support and overall mental health services. Services emphasize comprehensive care delivery across locations in Oneida and nearby areas, with multiple employment opportunities and a dedicated health network presence. Contact: info@oneidahealth.org; phone: (315) 363-6000.
Oneida County Department of Mental Health overview with emphasis on SPOA/A (Single Point of Access / Adult) supports: - Leadership and structure: The department falls under Oneida County Government and coordinates with other county agencies (Public Health, Social Services, Probation, Emergency Services) to provide mental health services countywide. Key leaders include Ashley Williams, Director of Adult and Youth Mental Health Services, and Ashlee Thompson, Mental Health Commissioner. - Services likely covered under SPOA/A: - POA/SPOA typically functions as the centralized entry point for mental health crisis stabilization, intake, and referral to appropriate services for adults and youth. - Coordination of assessments, service planning, and access to treatment, supports, and crisis stabilization. - Collaboration with sheriff, EMS, and other public safety entities to ensure safe, timely access to services. - Relevant program areas within the department: adult and youth mental health services, crisis intervention, care coordination, and linkage to long-term supports, with potential involvement from the Department of Social Services and other county departments. - How to engage: - Contact the Oneida County Mental Health Services via the department’s administrative channels or the SPOA/A point of access when seeking mental health treatment or crisis support. - If you’re a professional, refer through official county SPOA/A intake protocols to initiate eligibility assessments and care coordination. What this means for you: If you’re seeking SPOA/A support in Oneida County, reach out to the Department of Mental Health (specifically the Adult and Youth Mental Health Services division) to access the centralized entry point, assessments, and next-step planning. If you need exact contact details or the current SPOA/A coordinator, check the county’s Mental Health Services page or contact the Oneida County government main line for the latest point-of-contact information.
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