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Oneida County Department of Mental Health overview with emphasis on SPOA/A (Single Point of Access / Adult) supports: - Leadership and structure: The department falls under Oneida County Government and coordinates with other county agencies (Public Health, Social Services, Probation, Emergency Services) to provide mental health services countywide. Key leaders include Ashley Williams, Director of Adult and Youth Mental Health Services, and Ashlee Thompson, Mental Health Commissioner. - Services likely covered under SPOA/A: - POA/SPOA typically functions as the centralized entry point for mental health crisis stabilization, intake, and referral to appropriate services for adults and youth. - Coordination of assessments, service planning, and access to treatment, supports, and crisis stabilization. - Collaboration with sheriff, EMS, and other public safety entities to ensure safe, timely access to services. - Relevant program areas within the department: adult and youth mental health services, crisis intervention, care coordination, and linkage to long-term supports, with potential involvement from the Department of Social Services and other county departments. - How to engage: - Contact the Oneida County Mental Health Services via the department’s administrative channels or the SPOA/A point of access when seeking mental health treatment or crisis support. - If you’re a professional, refer through official county SPOA/A intake protocols to initiate eligibility assessments and care coordination. What this means for you: If you’re seeking SPOA/A support in Oneida County, reach out to the Department of Mental Health (specifically the Adult and Youth Mental Health Services division) to access the centralized entry point, assessments, and next-step planning. If you need exact contact details or the current SPOA/A coordinator, check the county’s Mental Health Services page or contact the Oneida County government main line for the latest point-of-contact information.

Clinic Type

Counseling

Address

800 Park Avenue, 7th Floor Utica, NY 13501

Phone

(315) 768-3660

Email

mentalhealth@oneidacountyny.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

FAQs

Does the Department of Mental Health provide direct treatment or clinical services?

No. It does not provide direct treatment or clinical services; it contracts with local community agencies.

Please fill out and submit the form below and we will get back to you promptly. Note - The Department of Mental Health does not provide direct services.

This is not a FAQ about services; it appears to be a note indicating that the department does not provide direct services.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Public Review Platforms: N/A (N/A)

Patients praise

  • Centralized point of access for mental health residential and support services.
  • Facilitates connection to community-based mental health resources for adults and youth.
  • Coordinates specialized care like Assisted Outpatient Treatment (AOT) and Assertive Community Treatment (ACT).

Common complaints

  • Department acts as an administrative body and does not provide direct clinical services, which may limit the availability of experiential patient reviews.
  • No publicly available patient satisfaction ratings or specific complaint platforms for this government administrative office.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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