Bassett Health Center Oneida
Primary Care • Oneida, NY • Since 1922
About
Summary: Bassett Healthcare Network is a nonprofit health system based in Cooperstown, NY, serving a rural eight-county region in upstate New York. It operates six hospitals, outpatient centers, skilled nursing facilities, and school/community health programs across a 5,600-square-mile area. The network emphasizes integrated care and has a workforce of about 953 employees, with annual revenue around $4.1M (note: figures may include combined metrics). The organization was founded in 1922 and is headquartered at 1 Atwell Rd, Cooperstown, NY. It provides care through multiple locations in New York, including sites in Cobleskill, Delhi, Little Falls, Oneonta, and Cooperstown.
Clinic Type
Primary Care
Address
2031 Dream Catcher Plaza, Oneida, NY 13421
Phone
(315) 231-5400
surprisemedicalbills@dfs.ny.gov
Opening Hours
7:00am–5:00pm
Telehealth
Offers Virtual Visits
Services Offered
Team
Insurance & Payment
Billing, Care payment, Billing and insurance resources, CarePayment, Financial Assistance
Languages Spoken
FAQs
What services are offered at the Oneida Health Center?
Annual physical exams, Preventative family medicine, Prescriptions, Family planning, Flu shots, Sick patient exams, Cancer screenings, Well woman visits, Routine screenings, Routine blood tests, Chronic condition care, Health and wellness, Nutrition counseling, Elder care, Depression prescriptions and referrals, Anxiety prescriptions and referrals.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Third-party business and local directories: Predominantly low ratings (many 1/5 stars) found across aggregate review sites (Limited number of public reviews available)
Patients praise
- Professionalism and quality of care reported by some patients
- Perception that doctors/PAs are generally skilled at diagnosis
Common complaints
- Difficulties obtaining timely appointments or referrals
- Perceived dismissiveness of patient symptoms and medical concerns
- Complaints regarding billing practices and costs
- Negative interactions with staff and perceived prejudice
"This Bassett Care Facility went above and beyond for me, they were all very professional, they have shown me that they care about the patients needs, and they listen to what the patients are expressing."
— Reviewer on usa.beautihost.com"Absolutely horrible! After a year or more of being away from them I finally found a good group of drs. I was diagnosed with LUPUS and when I went to Bassett they kept blaming my joint pain and stiffness on my metformin and anxiety. NEVER bothered to test for an ANA."
— Reviewer on localitybiz.com and usa.beautihost.com"Not impressed tried calling to get an appointment when I came down with the flu and pneumonia only for them to say they couldnt get me in for another day... So we end up at five star urgent care and get great service without even a call needing to be made."
— Reviewer on localitybiz.com and usa.beautihost.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bassett Welcomes New Practitioners in September – All Otsego — Oct 6, 2025
- Oneida, Madison offers health survey for diabetes – Oneida Dispatch — Jan 17, 2026
- Valley Health Services Receives $15,000 Community Foundation Grant for Purchase of New Equipment — Jan 22, 2026
- Bassett Healthcare Network Awarded More Than $7.6 Million from New York State to Expand Access to Behavioral Health and Walk-In Care Services — Aug 14, 2025
- New Convenient Care Serving the Cooperstown Area — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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