MVHS Medical Group - Oneida Medical Office
Primary Care • Oneida, NY • Since 2014
About
MVHS Medical Group operates across central New York as part of Mohawk Valley Health System (MVHS), which includes Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County. The MVHS Medical Group offers primary care through 15 locations and a broad range of specialty services, including Women’s and Children’s Health; General, Cardiothoracic, Vascular, Orthopedic, and Neurological Surgery; Advanced Endoscopy, Wound Care, Bariatric care, Cardiovascular and Comprehensive Stroke care; Cancer, Immune Health, Behavioral Health, Psychiatry and Neurosciences; Pulmonary Critical Care; and Urology. For the Oneida area, MVHS’s Oneida Medical Office is part of this broader network of primary and specialty care providers.
Clinic Type
Primary Care
Address
131 Main Street, Oneida, NY 13421
Phone
315-798-1149; 315-366-3700; 315-917-8199; 315-675-5381
hrhelpdesk@mvhealthsytem.org
Opening Hours
Office Hours: Monday - Friday, 8 a.m. - 4:30 p.m.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Do you accept patients regardless of ability to pay?
Yes. This practice serves all patients regardless of ability to pay. Discounts or essential services are offered based on family size and income.
What are the office hours?
Office Hours: Monday - Friday, 8 a.m. - 4:30 p.m. Lab Hours: Monday - Friday, 7:30 a.m. - 3:30 p.m. Closed Daily 12:15 p.m. - 1 p.m.
Is there an after-hours clinic?
After Hours Clinic available at select locations. Contact the office for additional information.
Where is the Oneida Medical Office located?
131 Main Street, Oneida, NY 13421.
What services are offered at this location?
Location Type: Laboratory Services, Primary Care.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.5/5 (for specific provider) (23 reviews (Birdeye))
- Birdeye (Laboratory): 5/5 (1 review)
Patients praise
- Praise for specific practitioners (e.g., Deborah Clarey)
- Staff described as caring, respectful, and helpful by some patients
- Convenience of electronic check-in via MyChart
Common complaints
- Difficulties with appointment scheduling and reaching staff by phone
- Administrative and billing disorganization
- Negative experiences with front office staff and receptionists
- Long wait times
"MVHS is absolutely horrible in every way. They have messed up my bills, they don't answer the phone and they are dramatically unorganized."
— LocalityBiz review"Great doctors but HORRIBLE patient care due to a really screwed up front 0ffice. They made 5 mistakes on a single prescription."
— Yelp review"I honestly don’t think there is a better dr office in all of NY. So thank you for all you do."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 1115 Workforce Initiatives Service Commitment Site Directory — Jun 28, 2026
- Approved Employers - Caring Gene Healthcare Career Pathways — Sep 15, 2025
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System — Oct 21, 2025
- SNAPSHOT: MVHS welcomes new primary care physician – Oneida Dispatch — Jul 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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