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About

MVHS Medical Group operates across central New York as part of Mohawk Valley Health System (MVHS), which includes Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County. The MVHS Medical Group offers primary care through 15 locations and a broad range of specialty services, including Women’s and Children’s Health; General, Cardiothoracic, Vascular, Orthopedic, and Neurological Surgery; Advanced Endoscopy, Wound Care, Bariatric care, Cardiovascular and Comprehensive Stroke care; Cancer, Immune Health, Behavioral Health, Psychiatry and Neurosciences; Pulmonary Critical Care; and Urology. For the Oneida area, MVHS’s Oneida Medical Office is part of this broader network of primary and specialty care providers.

Clinic Type

Primary Care

Address

131 Main Street, Oneida, NY 13421

Phone

315-798-1149; 315-366-3700; 315-917-8199; 315-675-5381

Email

hrhelpdesk@mvhealthsytem.org

Opening Hours

Office Hours: Monday - Friday, 8 a.m. - 4:30 p.m.

Services Offered

  • Primary Care
  • Laboratory Services
  • Family Medicine
  • Community Medicine
  • Pediatrics (children)

Team

  • Andrea Finocchiaro, Doctor of Osteopathic Medicine — DO
  • Lisa Dorsey-Bornfreedom, Doctor of Medicine — MD
  • Kristy Russ, Nurse Practitioner — NP

Insurance & Payment

Languages Spoken

FAQs

Do you accept patients regardless of ability to pay?

Yes. This practice serves all patients regardless of ability to pay. Discounts or essential services are offered based on family size and income.

What are the office hours?

Office Hours: Monday - Friday, 8 a.m. - 4:30 p.m. Lab Hours: Monday - Friday, 7:30 a.m. - 3:30 p.m. Closed Daily 12:15 p.m. - 1 p.m.

Is there an after-hours clinic?

After Hours Clinic available at select locations. Contact the office for additional information.

Where is the Oneida Medical Office located?

131 Main Street, Oneida, NY 13421.

What services are offered at this location?

Location Type: Laboratory Services, Primary Care.

Awards & Accreditations

  • NCQA designation as a Patient-Centered Medical Home

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.5/5 (for specific provider) (23 reviews (Birdeye))
  • Birdeye (Laboratory): 5/5 (1 review)

Patients praise

  • Praise for specific practitioners (e.g., Deborah Clarey)
  • Staff described as caring, respectful, and helpful by some patients
  • Convenience of electronic check-in via MyChart

Common complaints

  • Difficulties with appointment scheduling and reaching staff by phone
  • Administrative and billing disorganization
  • Negative experiences with front office staff and receptionists
  • Long wait times

"MVHS is absolutely horrible in every way. They have messed up my bills, they don't answer the phone and they are dramatically unorganized."

LocalityBiz review

"Great doctors but HORRIBLE patient care due to a really screwed up front 0ffice. They made 5 mistakes on a single prescription."

Yelp review

"I honestly don’t think there is a better dr office in all of NY. So thank you for all you do."

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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