Parkway Health Center (Orem) | University of Utah Health
Urgent Care • Orem, UT
Clinic Type
Urgent Care
Address
145 West 1300 South
Phone
801-234-8600
patientbilling@hsc.utah.edu
Opening Hours
Sunday: Closed\nMonday - Friday: 7:30 AM – 5:30 PM\nSaturday: Closed
Telehealth
Same-day appointments available; urgent care is available through virtual care; appointments required; no walk-in urgent care
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Same-Day Care Available?
Same-day appointments are available for many urgent care health concerns; all appointments must be scheduled ahead of time. We no longer offer walk-in urgent care services. Urgent care is only available through virtual care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 5.0 out of 5 (Urgent Care) (Not explicitly stated total count in source)
- BestProsInTown: Not explicitly stated numerical rating (83 reviews)
- WebMD: Not explicitly stated numerical rating (2 reviews)
Patients praise
- Efficient and caring medical services reported by many patients
- Praise for specific providers for their bedside manner and thoroughness in care
- Professional and helpful nursing and reception staff in clinical areas
- Convenience of having multiple health services, such as urgent care and a pharmacy, in one location
Common complaints
- Reports of poor bedside manner and unprofessional behavior from certain staff members (specifically in the pharmacy)
- Complaints regarding administrative issues, such as failure to follow through on prescriptions or tests, and billing concerns
- Frustration with communication delays or lack of notification regarding prescription readiness
"I went in very flustered... the receptionist was extremely nice and very patient... I waited less than 5 minutes to be taken back. The MA, Regina, was very thorough... She was wonderful!"
— A Better Place review"Dr. Kerr is absolutely the worst physician. He does nothing he says he will do. He does not call in scripts or tests."
— WebMD review"The pharmacist Bryce who works here is rude and extremely unprofessional. Every single time I’ve had an interaction with him has been so bad."
— LocalityBiz pharmacy reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lida Ogden | University of Utah Health — Feb 2, 2026
- Optometrist Natalie Oberer, OD, Joins Moran Eye Center | John A. Moran Eye Center | University of Utah Health — Oct 14, 2025
- Addressing the Cost of Routine Care | University of Utah Health | University of Utah Health — Jul 14, 2025
- Patricia Ellsworth | University of Utah Health — Feb 2, 2026
- Melissa S. Briley | University of Utah Health — Feb 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Orem
CareNow is a public urgent care network owned by HCA Healthcare with its headquarters in Coppell, Texas. It operates more than 200 urgent care clinics across the United States, offering walk-in care for minor illnesses and injuries, on-site x-ray, flu shots, sports physicals, occupational and travel medicine, and general family care. Most locations are open seven days a week with extended hours and online check-in to reduce waiting times. The company emphasizes timely access to urgent care near home or work, and has locations nationwide (including recent expansions under the CareNow brand). For Orem, Utah specifically, CareNow does not appear in the provided highlights as a listed location; the summary indicates nationwide coverage with multiple U.S. clinics, but no direct Orem entry. If you’re seeking an urgent care in Orem, you may want to check the CareNow site or contact their helpline to confirm availability near Orem, UT.
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