Urgent Care in Orem, UT - ProviderMatch - Intermountain Health
Urgent Care • Orem, UT
Clinic Type
Urgent Care
Address
395 West Cougar Boulevard, Floor 2, Provo, UT 84604
Phone
911
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 2.9/5 (across 87 reviews for various InstaCare locations) (87)
- Better Business Bureau: 1.1/5 (Multiple (BBB))
Patients praise
- Friendly and helpful staff in many instances
- Efficient and timely care at specific locations
- Compassionate and attentive individual physicians (e.g., specific positive mentions in Family Medicine)
- Informative and clear communication from medical staff
Common complaints
- Difficulties with medical billing and insurance network coverage
- Perceived lack of attentiveness or compassion from some providers during specific visits
- Challenges in obtaining prompt responses for prescription renewals or follow-up information
"These employees are great! They are so friendly and always in happy mood, they are quick on examining patients... The doctors are very informative and really care about helping their patients."
— Solv Health Review"Billing is always a nightmare because Intermountain healthcare leases office space to other physicians that may not be within network."
— Better Business Bureau ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ji H. Kim, MD - Orem, UT - Family Medicine — Apr 3, 2026
- Debra A. Ledingham, NP - Nurse Practitioner in Orem, UT — May 14, 2026
- Lida Ogden | University of Utah Health — Feb 2, 2026
- Richard Dean McWhorter, MD - Provo, UT - Urology — Apr 28, 2026
- Landon K. Preece, MD - Kaysville, UT - Family Medicine — Feb 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Orem
CareNow is a public urgent care network owned by HCA Healthcare with its headquarters in Coppell, Texas. It operates more than 200 urgent care clinics across the United States, offering walk-in care for minor illnesses and injuries, on-site x-ray, flu shots, sports physicals, occupational and travel medicine, and general family care. Most locations are open seven days a week with extended hours and online check-in to reduce waiting times. The company emphasizes timely access to urgent care near home or work, and has locations nationwide (including recent expansions under the CareNow brand). For Orem, Utah specifically, CareNow does not appear in the provided highlights as a listed location; the summary indicates nationwide coverage with multiple U.S. clinics, but no direct Orem entry. If you’re seeking an urgent care in Orem, you may want to check the CareNow site or contact their helpline to confirm availability near Orem, UT.
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