Claybank Family Medicine - Dale Medical Center
Family Medicine • Ozark, AL • Since 1952
About
Claybank Family Medicine at Dale Medical Center Ozark: Dale Medical Center is a nonprofit 89-bed acute care facility in Ozark, AL, founded in 1952. It offers internal medicine, family practice, and related services through a qualified medical staff, with 24-hour emergency care and inpatient/outpatient services (including ICU, med-surg, rehab, hospice, home health, and same-day surgery). Current leadership includes CEO Vernon Johnson. The center operates four offices in Ozark and reports annual revenue around $30.3M with 57 employees. If you’re seeking Claybank-branded family medicine, this page confirms Dale Medical Center as the parent facility and its family practice capabilities, but does not provide specific details about a separate “Claybank Family Medicine” clinic. For precise location and providers, contact the center at (334) 774-2601 or visit dalemedical.org.
Clinic Type
Family Medicine
Address
126 Hospital Ave, Ozark, Alabama 36360-2018, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 76% recommend (227 reviews) (227)
- Vivian Health: 4.5/5 (6)
- Birdeye (Emergency Room): 3.7/5 (17)
- Rehab.com (New Day Psychiatric): 2.87/5 (109)
Patients praise
- Efficient and polite emergency department staff in some cases
- Clean facilities in certain areas of the hospital
- Friendly and helpful management team (reported by staff)
- Convenient access to integrated medical records within the Dale Medical Center network
Common complaints
- Long wait times in emergency/urgent care settings
- Dissatisfaction with the billing and insurance processing department
- Concerns regarding communication and staff professionalism or attitude
- Cleanliness and small size of some waiting areas
"I was seen in the Emergency Department with dangerously high blood pressure. They were very efficient and polite. I got prompt attention from each staff member on my case. ... The room was exceptionally clean, the food was good and the staff was friendly and prompt."
— Rehab.com user review"Terrible billing department that has got to be the slowest I have ever encountered."
— Yelp user review"It is extremely concerning that an 8-month-old with breathing issues could be left waiting for nearly two hours with no communication, no assessment, and no sense of urgency."
— Rehab.com user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Luna U. Sy, MD - Internal Medicine Physician in Ozark, AL — May 14, 2026
- Dr. Valerie P. Sherrer, DO - Family Medicine Doctor in Enterprise, AL — May 14, 2026
- Obituary for Joann Bagwell Morris of the Bagwell's Crossroads Community, near Ozark - Rickey Stokes News — Jan 2, 2026
- Joann Bagwell Morris Obituary December 31, 2025 - Fuqua Bankston Funeral Home — Jan 1, 2026
- Claybank Jamboree returns to downtown OZARK October 4 - Wiregrass Daily News — Sep 26, 2025
Information sourced from the clinic's website as of July 10, 2026.
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