Family Medical Clinic - Ozark Total Healthcare
Family Medicine • Ozark, AL
About
Ozark Total Healthcare is a small, public home health care services company based in Poplar Bluff, Missouri, with 10 employees and four offices nationwide (all in the United States). It provides integrated care under one roof, guided by a patient advocate to simplify care for patients and families. Key leadership includes Clinical Director Mandy Eddy and Chief Nursing Officer Jamie Deken. Services touched by the organization span home health care, physical therapy, hospice care, medical services, and related wellness and medical support. Main contact: (573) 686-5510. Locations include HQ at 2725 N. Westwood Blvd., Poplar Bluff, MO, and another office at 103 Dollie Ln., Van Buren, MO.
Clinic Type
Family Medicine
Address
2725 N Westwood Blvd, Suite 17, Poplar Bluff, MO 63901
Phone
(573)-872-4675
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Opening Hours
MON-FRI 8:00 AM – 5:00 PM
Services Offered
Technology & Equipment
Team
Insurance & Payment
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CareCredit
Languages Spoken
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FAQs
What are the office hours?
MON-FRI 8:00 AM – 5:00 PM
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google) for Mercy Clinic Family Medicine - Ozark: 2.7 out of 5 stars (69 reviews)
Patients praise
- Some patients report friendly and attentive staff
- Some patients appreciate the environment and feeling well-cared for by specific providers
Common complaints
- Employee-reported complaints regarding poor communication, management, and drama
- Patient-reported issues with clinic management, ethics, and patient removal from practice at other local clinics
- Patient complaints regarding phone response times and perceived lack of thorough care
"Great people. Great environment. Shelby is so sweet and attentive. Ms. Betty understands what is going on and helps so much. The staff is always friendly."
— Ozark Total Healthcare website testimonial"Terrible experience. I was established at this practice from the time they first opened in Ozark. ... Their clinic management and ethics are poor."
— Review for CoxHealth Ozark Clinic"This place was a joke from day one, horrible management, glad I got out."
— Indeed employee review for Ozark Total HealthcareSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- MOCH Announces Rollout of Epic & MyChart — Mar 13, 2026
- Ozarks Healthcare Expands Zizzer Clinic Services - Ozark Radio News — Feb 19, 2026
- Ozarks Healthcare Opens Willow Springs Clinic with Extended Hours During Hannah Harper Day Celebration - Ozark Radio News — May 1, 2026
- Baptist Health Family Clinic-Sheridan Announces New Location to Better Serve Community | Baptist Health — Nov 17, 2025
- Bella Vista Family Clinic welcomes new patients | Northwest Arkansas Democrat-Gazette — Dec 10, 2025
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in Ozark
Claybank Family Medicine at Dale Medical Center Ozark: Dale Medical Center is a nonprofit 89-bed acute care facility in Ozark, AL, founded in 1952. It offers internal medicine, family practice, and related services through a qualified medical staff, with 24-hour emergency care and inpatient/outpatient services (including ICU, med-surg, rehab, hospice, home health, and same-day surgery). Current leadership includes CEO Vernon Johnson. The center operates four offices in Ozark and reports annual revenue around $30.3M with 57 employees. If you’re seeking Claybank-branded family medicine, this page confirms Dale Medical Center as the parent facility and its family practice capabilities, but does not provide specific details about a separate “Claybank Family Medicine” clinic. For precise location and providers, contact the center at (334) 774-2601 or visit dalemedical.org.
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