Mercy Health — Heart and Vascular Institute, Cardiology
Cardiology (Heart Care) • Paducah, KY
Clinic Type
Cardiology (Heart Care)
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Google reviews): 4.8 out of 5 stars (based on 57 reviews) (57)
- Mercy Health (Deborah L. Bray, APRN-CNS): 4.8 out of 5 stars (29 reviews / 241 ratings)
- Mercy Health (Dr. Thomas A. Williams, Jr.): 4.8 out of 5 stars (31 reviews / 252 ratings)
Patients praise
- frequent praise for caring, professional, and knowledgeable staff and providers
- many patients report clear communication and effective listening skills from practitioners
- high levels of patient confidence in the treatment received
Common complaints
- reports of appointment scheduling issues, including last-minute changes and mistakes
- some patient concerns about physician bedside manner, specifically being perceived as rushed or uncaring in isolated instances
"I am happy with the caring and capable treatment I have received at Cardiology. They are always friendly and helpful."
— Birdeye (Google review)"I have been coming to this facility for quite sometime. I have never encountered a negative issue. That covers a span of about 12 years."
— Mercy Health patient review"The staff was great, thus the 2 stars. The Dr. gave off bad vibes from the time he walked in... he was rude, unfriendly, in a hurry, and seemed somewhat uncaring."
— Healthgrades review regarding a specific physicianSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mercy Health Lourdes Hospital awarded for stroke and heart care | News | paducahsun.com — Jul 9, 2026
- Mercy Health-Kentucky taps clinical chief of 2 hospitals - Becker's Hospital Review | Healthcare News & Analysis — Aug 6, 2025
- Baptist Health Medical Group welcomes Electrophysiologist Jacob Elrod - KBSI FOX23 News Cape Girardeau News | Paducah News — Aug 12, 2025
- Baptist Health Paducah reaches milestone in heart care | News | paducahsun.com — Jun 19, 2026
- Dr. Melissa Purvis, MD - Internist in Paducah, KY | Healthgrades — Sep 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More cardiology (heart care) clinics in Paducah
Summary: The Cardiology Physicians at Baptist Health Paducah (Western Baptist Hospital) serve as part of a regional hospital network in Paducah, KY. Baptist Health Paducah is a leading cardiovascular care center in Western Kentucky, offering comprehensive heart care as part of its broader services (cardiology, oncology, women's and children's care). The facility is a private, active hospital with multiple locations around Paducah and a regional focus for patients in western Kentucky, southeast Missouri, southern Illinois, and western Tennessee.
Norton Children’s Heart Institute – Paducah likely refers to the Paducah, KY location or outreach related to the Norton Children’s Heart Institute. Norton Children’s is a nonprofit pediatric hospital system in Louisville, KY, affiliated with Norton Healthcare, offering pediatric cardiology and heart surgery services through its Heart Institute. The organization operates four US offices, centered in Louisville, with expansion and outreach to other Kentucky communities. For Paducah-specific details (services, contact, or exact address), the site should be checked directly. If you’re seeking pediatric heart care in Paducah, Norton Children’s Heart Institute is the affiliated program under Norton Healthcare.
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