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About

Summary: The Cardiology Physicians at Baptist Health Paducah (Western Baptist Hospital) serve as part of a regional hospital network in Paducah, KY. Baptist Health Paducah is a leading cardiovascular care center in Western Kentucky, offering comprehensive heart care as part of its broader services (cardiology, oncology, women's and children's care). The facility is a private, active hospital with multiple locations around Paducah and a regional focus for patients in western Kentucky, southeast Missouri, southern Illinois, and western Tennessee.

Clinic Type

Cardiology (Heart Care)

Address

2501 Kentucky Ave FL 1, Paducah, Kentucky 42003-3813, US

Phone

800.395.4435

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Heart care
  • Cardiology
  • Multidisciplinary heart team
  • Cardiac catheterization
  • Open heart bypass surgery
  • Impella CP therapy from cath lab
  • Cardiology physicians in Paducah, KY
  • Heart care team approach

Technology & Equipment

  • Impella CP (percutaneous left ventricular assist device)
  • Cardiac catheterization
  • Open-heart bypass surgery

Team

  • Dr. Martin Rains, Interventional cardiologist (as implied by cath lab involvement) — MD
  • Dr. Austin Ward, Cardiothoracic surgeon (credited with bypass surgery) — MD
  • Dr. Ward, Surgeon (credited as Dr. Ward) — MD
  • Byron Hodge, Interviewee in HealthTalks — Patient

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Hospital-wide): 2.9/5 (292)
  • Baptist Health Official Provider Pages: ~4.8-4.9/5 (Individual provider average)

Patients praise

  • High patient satisfaction with cardiovascular outcomes and life-saving care
  • Strong appreciation for the multidisciplinary approach and expertise of the cardiology team
  • Valuation of advanced heart imaging technology available locally
  • Positive testimonials citing friendly and compassionate interactions with cardiologists

Common complaints

  • Concerns regarding doctor-patient communication and accessibility
  • Dissatisfaction with responsiveness to phone calls and prescriptions
  • Reports of dismissive behavior by some medical staff
  • Criticisms of nursing care and general patient experience within the hospital setting

"I’m so over the moon about Baptist heart care. I tell people, you can go anywhere – New York, Houston, Mayo Clinic – you’re not going to get better care than right here."

Tommy Thomas, Baptist Health Foundation patient testimonial

"The doctors though, they were great. They were friendly, made me feel like they were friends instead of just my doctors."

Byron Hodge, Baptist Health patient testimonial

"If I could give a 0, I would. Dr. Sam Thompson CONSISTENTLY writes incorrect prescription info, then will NOT return phone calls from the patient or the pharmacy."

Healthgrades patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Norton Children’s Heart Institute – Paducah likely refers to the Paducah, KY location or outreach related to the Norton Children’s Heart Institute. Norton Children’s is a nonprofit pediatric hospital system in Louisville, KY, affiliated with Norton Healthcare, offering pediatric cardiology and heart surgery services through its Heart Institute. The organization operates four US offices, centered in Louisville, with expansion and outreach to other Kentucky communities. For Paducah-specific details (services, contact, or exact address), the site should be checked directly. If you’re seeking pediatric heart care in Paducah, Norton Children’s Heart Institute is the affiliated program under Norton Healthcare.

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