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Clinic Type

Behavioral Health

Address

110 North Brockway Street, Suite 300, Palatine, IL 60067

Phone

1-847-485-1640

Email

info@elliementalhealth.com

Opening Hours

Clinic Hours: Monday: 9AM to 7PM; Tuesday: 9AM to 8PM; Wednesday: 8AM to 8:30PM; Thursday: 8AM to 8:30PM; Friday: 8AM to 6PM; Saturday: 10AM to 6PM; Sunday: 10AM to 6PM

Services Offered

Insurance & Payment

  • Aetna
  • BCBS Medicaid
  • BCBS PPO
  • Blue Choice
  • Cash Pay
  • Cigna/Evernorth
  • County Care
  • Magellan
  • Medicaid
  • Medicare
  • Multiplan/Claritev
  • Optum/United Healthcare/UMR
  • Sliding Scale
  • Tricare
  • YouthCare

We strive to make our care accessible and affordable; full list of insurances accepted available at location.

Cash Pay, Sliding Scale, Insurance accepted (see insurances)

Languages Spoken

  • English
  • Spanish
  • Polish

FAQs

What are the clinic hours?

See opening hours above.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6 out of 5 stars (11 reviews)
  • Rehab.com: 2.33 out of 5 stars (366 reviews)

Patients praise

  • Skilled and empathetic individual therapists
  • Welcoming and therapeutic environments, particularly for children/adolescents
  • Effective treatment for anxiety, depression, and ADHD in some cases
  • Supportive and helpful administrative staff at some locations after initial challenges
  • Appreciation for flexible or non-traditional therapy settings

Common complaints

  • Inconsistent communication and difficulty reaching staff/administrative responsiveness
  • High staff turnover rates
  • Concerns regarding billing practices and financial transparency
  • Reports of unprofessional conduct or lack of genuine care from some providers
  • Challenges with insurance coordination and appointment scheduling

"My mom was sent here ... not one time did the Dr call me and tell me what was going on or about medicine changes or anything. For the 1st week I didn't know how to get ahold of my mom..."

Review of AMITA Health Center for Mental Health on Rehab.com

"High turn over rate in staff. We had one therapist, we liked her a lot, but then she left. They put my daughter on a waiting list and then didn’t call us back for four months."

Review of Bridge Youth & Family Services on LocalityBiz

"Our son enjoys going to therapy because it isn’t your typical sit on the couch and talk atmosphere... EYT is completely opposite that. There’s play areas for kids..."

Review of EYT Counseling and Wellness Center on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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