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Inpatient Behavioral Health Services

Behavioral Health • Palmer, AK

About

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Clinic Type

Behavioral Health

Address

Wasilla/ Palmer, AK (Palmer, AK)

Phone

(907) 861-6168

Email

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Opening Hours

24 hours/day, 7 days/week

Website

https://www.matsuregional.com/behavioral-health-services

Services Offered

Inpatient Behavioral Health Services
Inpatient psychiatric hospitalization
diagnostic evaluation
crisis stabilization
prevention
treatment
individual therapy
group therapy
family therapy
medication management
case management
inpatient programs for adults 18+
16-bed inpatient facility
warm caring environment

Team

Psychiatrists — Team member
Nurse practitioners — Team member
Social workers — Team member
Therapists — Team member
Registered nurses — Team member
Behavioral health technicians — Team member
Activity coordinators — Team member

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Providence Mat-Su Behavioral Health, AK): 2.8/5 (15 reviews)
Rehab.com (Baystate Wing Hospital – Griswold Center, MA): 1.71/5 (7 reviews)

Patients praise

Some patients report appreciation for individual providers, therapists, or specific nursing staff
Accessible options for behavioral health services in their respective regions

Common complaints

Difficulty reaching staff via phone for appointments or prescription refills
Long wait times for appointments and lack of provider availability
Perceived administrative incompetence and poor communication
Frustration regarding medication management and continuity of care

"Made me dependent on psychiatric meds and then ditched me to withdraw alone with no resources or advice, leading to one of the lowest lows of my life."

— Providence Mat-Su Behavioral Health patient review

"I've had to go without meds because the desk staff don't answer calls and you just have to play constant phone tag with them."

— Baystate Behavioral Health - Palmer patient review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Alaska Department of Health approves behavioral health hospital for Mat-Su Valley — Feb 25, 2026
Alaska hospital gets OK for 45-bed behavioral health facility - Becker’s Behavioral Health — Feb 23, 2026
Mat-Su Regional Medical Center plans $70 million behavioral health expansion — Jul 11, 2025
Alaska Department of Health approves behavioral health hospital for Mat-Su Valley | Alaska Southcentral — Feb 23, 2026
New behavioral health facility set for public hearing — Nov 28, 2025

Information sourced from the clinic's website as of July 10, 2026.

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