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About

Summary: Palo Alto Medical Foundation (PAMF), part of the Sutter Health network, is a nonprofit, multi-specialty medical group based in Mountain View, CA, serving Northern California with more than 1,800 physicians across 45+ specialties. PAMF operates under the Sutter Health umbrella and includes the Palo Alto Medical Foundation Palo Alto Clinic and associated groups. It provides comprehensive primary and specialty care (including neurology) across seven locations in California, with HQ at 2350 W. El Camino Real, Mountain View. The organization employs about 2,428 people and reports roughly $1.9B in annual revenue. Phone contacts: 650-321-4121, 888-888-6044; email: careers@sutterhealth.org. For physician careers, see suttermdjobs@sutterhealth.org and pamf.org/mdjobs. If seeking Palo Alto–area neurology specialists, PAMF is a Sutter Health-affiliated option within a large Northern California network.

Clinic Type

Neurology

Address

2350 W. El Camino Real, Mountain View, CA 94040, US

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Sutter Health (Dr. Ealon Joelson): 5/5 (509 reviews) (509)
  • Sutter Health (Dr. Mark Saleh): 4.9/5 (473 reviews) (473)
  • Healthgrades (Dr. Mark Saleh): 4.3/5 (12 reviews) (12)
  • Birdeye (Sutter Health PAMF): 2.3/5 (16 reviews) (16)

Patients praise

  • High overall numerical ratings on provider profiles
  • Individual doctors frequently praised as personable, knowledgeable, and caring
  • Patients reporting thorough care and effective treatment plans for chronic conditions like MS or migraines

Common complaints

  • Long wait times for appointments and delays in scheduling
  • Frustrating communication experiences with office staff and follow-up processes
  • Dissatisfaction with responsiveness and perceived lack of thorough care in some instances

"He has treated me for over 5 years now for MS and I find him very personable and knowledgeable. He does not rush appointments and I've come to trust his judgement."

— Healthgrades (Patient review of Dr. Mark Saleh)

"Earliest appointment at the PA, Redwood City, Mountain View or Fremont office was April 25. I’ve been dizzy every day since that January morning, But as much as I ask, I am told the office is booked up until …."

— Palo Alto Online (Editorial/Blog)

"Getting an appointment with doctors at Sutter Health Los Gatos has been a nightmare. Appointments are typically 3–4 months out, which is completely unreasonable."

— LocalityBiz (Review of Sutter Health PAMF)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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