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About

Summary: - Stanford Medicine Children’s Health (Stanford Children’s Health) is the pediatric and obstetric care network of Stanford Medicine, based in Palo Alto, CA. - Primary location for Pediatric Neurology services: Lucile Packard Children's Hospital Stanford, located at 725 Welch Road, Palo Alto, CA 94304 (HQ). - The organization operates 4 offices in the United States, with key addresses in Palo Alto, CA. - Contact: 1-650-497-8000 (HQ). - Also known as: Stanford Medicine Children’s Health, Lucile Packard Children’s Hospital, Stanford Children’s Health. - Website: stanfordchildrens.org for more details on pediatric neurology services and locations.

Clinic Type

Neurology

Address

725 Welch Road, Palo Alto, CA 94304, US

Phone

(650) 502-7202

Email

NICH@stanfordchildrens.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Pediatric Neurology
  • Neurology clinics
  • Telehealth/Virtual care
  • Pediatric Epilepsy Center
  • Pediatric Brain Tumors program

Technology & Equipment

  • Telehealth
  • Virtual visits

Team

  • Mary L. Johnson — Specialty Services – Menlo Park (likely provider/team)

Insurance & Payment

—

Phone appointment scheduling: (650) 502-7202

Languages Spoken

—

FAQs

What services are offered at Stanford Medicine Children’s Health Pediatric Neurology locations?

Care for epilepsy, brain tumors, movement disorders, and other complex neurological conditions; routine neurology consultations and specialized care.

How can I schedule an appointment at a pediatric neurology location?

To schedule an appointment at any of our pediatric neurology locations, please call (650) 502-7202.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report (Dr. Dawn Duane): 3/5 (12 reviews)
  • Healthgrades (Dr. Dawn Duane): 3/5 (2 reviews)
  • Vitals (Dr. Cynthia Campen): 3/5 (2 reviews)
  • Vitals (Dr. Sonia Partap): 3.3/5 (1 review)
  • Healthline FindCare (Dr. Ann Hyslop): 5/5 (1 review)

Patients praise

  • Clean, modern, and high-quality facility environment
  • Some providers praised for being attentive, knowledgeable, and taking time to listen to families
  • Generally strong overall hospital reputation for clinical care

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Perceived lack of clear communication or follow-up from providers
  • Concerns regarding administrative management and billing transparency
  • Specific negative clinical experiences including perceived lack of diagnostic diligence or inadequate treatment planning

"Horrible experience, rude, and ended up being flat out wrong."

— Healthgrades (Dr. Dawn Duane)

"She is an amazing doctor. Listens to the patients and the family members, actually takes time in the office visit to interact with the patient and answer all questions. Very knowledgeable!!!!"

— Healthline FindCare (Dr. Ann Hyslop)

"Stanford Children's at Palo Alto is the worst managed medical organization that I have ever experienced. No matter that it is prescription renewal or ask doctor a question, there is no prompt response."

— LocalityBiz review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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