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Clinic Type

Ophthalmology (multi-location group)

Address

2452 Watson Court Palo Alto, CA 94303

Phone

650-723-6995

Email

IMS@stanfordhealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (synchronous video visits)

Services Offered

  • Comprehensive Ophthalmology and Optometry
  • Ophthalmic and Neuro-Ophthalmic services
  • Eye Laser Center
  • Corneal and External Eye Diseases
  • Ocular and Orbital Oncology
  • Oculoplastic and Orbital Surgery
  • Retinal and Macular Diseases
  • Adult Strabismus Clinic
  • Cataracts and Intraocular Lenses

Technology & Equipment

  • Diagnostic Imaging Center
  • Eye Laser Center
  • Synchronous video visits

Insurance & Payment

—

Video visits available (synchronous video visits), Billing and insurance

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps/Yelp aggregate: 2.8/5 (116 reviews (Apple Maps/Yelp aggregate reference))
  • Birdeye/Google aggregate: 3.9/5 (11 reviews)

Patients praise

  • The medical care provided by the doctors is generally considered fine or good when accessed
  • Facilities are described as clean and nice
  • Staff, nurses, and technicians are often noted as lovely or great

Common complaints

  • Extremely long wait times for appointments and while in the clinic
  • Major issues with parking availability and parking enforcement on site
  • Difficulty scheduling appointments with long wait times for availability
  • Perception of being rushed during doctor visits despite long waits
  • Billing and insurance coding issues

"Always a terrible experience coming here! Even with one of the earlier appointment times at 8:30am you won't be seen until midday."

— Valerie S. via Apple Maps

"Outrageous parking situation - way too few parking spots and limited street parking! Lots of employee spaces empty. Also scheduling appointments the next available is often several months out."

— Derek via Google Reviews

"The doctors have always been perfectly nice, but very brief."

— Unilocal user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Palo Alto Eye Group is a small medical practice based in Palo Alto, California, offering eye care services. Key details: - Location: 1805 El Camino Real, Palo Alto, CA (three offices in total at the same address) - Industry: Medical Practices; eye care services - Ownership/Size: Private, self-owned; about 3 employees - Contact: Phone (650) 324-9200 - Website: paloaltoeye.com; LinkedIn: company page available - Operations: Active status; under categories like healthcare, diagnostic tests, treatments - Online presence: ~3,292 monthly visits; bounce rate ~0.4%; pages per visit ~2; US-based audience Notes: The firm is very small, with limited staff and a focus on eye care services. No additional services or specialties are listed beyond general eye care.

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