Palo Alto Eye Group
Ophthalmology • Palo Alto, CA
About
Palo Alto Eye Group is a small medical practice based in Palo Alto, California, offering eye care services. Key details: - Location: 1805 El Camino Real, Palo Alto, CA (three offices in total at the same address) - Industry: Medical Practices; eye care services - Ownership/Size: Private, self-owned; about 3 employees - Contact: Phone (650) 324-9200 - Website: paloaltoeye.com; LinkedIn: company page available - Operations: Active status; under categories like healthcare, diagnostic tests, treatments - Online presence: ~3,292 monthly visits; bounce rate ~0.4%; pages per visit ~2; US-based audience Notes: The firm is very small, with limited staff and a focus on eye care services. No additional services or specialties are listed beyond general eye care.
Clinic Type
Ophthalmology
Address
1805 EL CAMINO REAL, Palo Alto, California 94306, US
Phone
(650) 324-9200
—
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What services do you offer?
Eye medical and surgical services for anterior segment disorders including glaucoma and cataracts.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Palo Alto Eye Group): 2.5 stars (based on 24 reviews on Yelp) (24 reviews (Yelp))
Patients praise
- many patients find the doctors professional, thorough, and knowledgeable
- long-term satisfaction expressed by some patients for specific physicians
- clear explanations of eye conditions and treatments provided by some doctors
Common complaints
- reports of rude, unprofessional, or defensive office staff
- complaints regarding poor customer service and billing/insurance communication issues
- some feedback mentions long wait times or feelings of being ignored
- occasional comments about older testing equipment
"The office staff are very unprofessional.. Started an exam on my eyes and left the room with no communication they were leaving.. The testing equipment is old.. The waiting..."
— MapQuest (Palo Alto Eye Group reviews)"Dr. Chen is very patient and friendly, check very thoroughly and explain clearly. She is the best ophthalmologist I have ever seen."
— WebMD (Patient review for Dr. Jessica Chen)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ann Nguyen, OD - Optometrist in Palo Alto, CA — May 14, 2026
- Dr. Lydia Philip, OD - Optometrist in Palo Alto, CA — Jun 11, 2026
- Dr. Thuy-Loan Phan, OD - Optometrist in East Palo Alto, CA — May 14, 2026
- Robert (“Bob”) Brown Matthews | Obituaries | losaltosonline.com — Aug 5, 2025
- Stanford’s tiny eye implant helps blind patients see again - Amed Post — Jul 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
More ophthalmology clinics in Palo Alto
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other ophthalmology clinics in Palo Alto, or search the full directory by insurance, ratings, and more.