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Clinic Type

Psychiatry

Address

401 Quarry Rd, Palo Alto, CA 94304

Phone

650-498-9111

Email

IMS@stanfordhealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient psychiatry
  • Comprehensive outpatient behavioral health and psychiatric care
  • Consultation and ongoing treatment by faculty, staff physicians, and psychologists
  • Care for seniors, women, and patients with co-existing medical disorders

Insurance & Payment

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Languages Spoken

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FAQs

Eligibility criteria for becoming a patient in our clinic

Please click here for more information about eligibility criteria for becoming a patient in our clinic.

Who can I contact to schedule an appointment or get an intake?

Patients, family and doctors may speak directly to a psychiatric intake coordinator who will route each patient to the most appropriate specialty area and assist in obtaining insurance verification and pre-authorization as needed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Third-party review aggregators (e.g., LocalityBiz, FindRecoveryCenter): Varied ratings ranging from 1 to 5 stars depending on the platform and specific experiences (Limited number of public reviews available across aggregated sites)

Patients praise

  • Access to state-of-the-art research and facilities
  • Some individual physicians are described as empathetic, professional, and competent

Common complaints

  • High cost of mental health services
  • Difficulties with office communication, including unresponsive phone lines and rude staff
  • Concerns regarding consistency of care and staff turnover (difficulty seeing the same doctor)
  • Perceived lack of attentiveness from some providers or residents

"They charge top dollar but provide the worst service possible... It's nearly impossible to be seen by the same doctor."

— Patient review on LocalityBiz/FindRecoveryCenter

"I’m a patient of Dr. Rona Hu’s. She has shown herself to be an empathetic and competent physician. I would highly recommend her."

— Patient review on LocalityBiz/FindRecoveryCenter

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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