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About

Sutter Urgent Care at 795 El Camino Real, Palo Alto, CA 94301 is part of Sutter Health’s Palo Alto Medical Foundation network. It provides urgent care services (care for non-emergency, time-sensitive conditions) at the Palo Alto location on El Camino Real. The facility is associated with PAMF’s Palo Alto campus and is one of several Sutter/PAMF locations in the region. For exact hours, wait times, or to verify services offered at this specific urgent care, check Sutter Health’s site or call ahead.

Clinic Type

Urgent Care

Address

Level 1, Lee Building, Palo Alto, CA 94301

Phone

650-853-2958

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Sunday 8:00 AM - 8:00 PM; Monday 8:00 AM - 8:00 PM; Tuesday 8:00 AM - 8:00 PM; Wednesday 8:00 AM - 8:00 PM; Thursday 8:00 AM - 8:00 PM; Friday 8:00 AM - 8:00 PM; Saturday 8:00 AM - 8:00 PM

Emergency Care

911 for medical emergencies

Services Offered

  • Urgent care
  • Same-day care for adults 18+ with non-life-threatening illnesses and injuries
  • Lab and pathology services
  • Imaging
  • Wound care

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • The 800 Award
  • Awards and Accreditations 2025
  • The 800 Award (2025)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local/MapQuest: 2.5 stars (26 reviews)

Patients praise

  • Helpful and friendly medical staff
  • Effective medical care and follow-up
  • Good technician services for blood work/labs
  • More affordable billing compared to some private urgent care clinics

Common complaints

  • Long wait times
  • Billing concerns and perceived price increases
  • Parking difficulties during construction

"The waits here are absurdly, offensively long. It would be faster to do an entire drive into the city and get a doctor at an actual efficient clinic rather than waiting here forever."

— Yahoo Local/MapQuest User Review

"Mario was amazing!!! And everyone here was so friendly!! I rarely go to the doctor or urgent care but if I could have Mario as my primary I would!"

— Yahoo Local/MapQuest User Review

"In the recent months, Doctors are exceptional, they not allow provide a care at the clinic but are very good in follow up..."

— MapQuest User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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