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About

Summary: The Palo Alto Medical Foundation (PAMF), part of the Sutter Health network, is a nonprofit, not-for-profit medical system based in Mountain View, CA, founded in 1930. It operates within Northern California as a large multi-specialty provider, with PAMF as its Palo Alto outpost and affiliate of Palo Alto Foundation Medical Group (PAFMG). PAMF serves 100+ Northern California communities and employs about 2,428 people, offering modern technology and administrative support to physicians to focus on patient care. The organization is headquartered in Mountain View, with multiple Bay Area locations (including Palo Alto at 795 El Camino Real) and additional sites in Fremont, Santa Cruz, and Dublin. For physician careers, they invite CVs to suttermdjobs@sutterhealth.org and job listings at pamf.org. Contact numbers include 650-321-4121 and 888-888-6044. Not specifically listing urology services in Palo Alto, but PAMF is a large, multi-specialty system within Sutter Health in the Palo Alto area.

Clinic Type

Urology

Address

2350 W. El Camino Real, Mountain View, CA 94040, US

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Sutter Health (Palo Alto, CA Urologists listing): 4.9/5 (e.g., William D Brubaker: 4.9/5; 674 ratings; Keith L. Lee: 4.9/5; 770 ratings)
  • Vitals (Dr. John P. Lavelle): 4.8/5 (17 ratings; 16 written reviews)
  • Yelp (Dr. Keith L. Lee): 13 reviews (rating not shown in provided highlights) (13 reviews)
  • WebMD (Dr. Craig Comiter): 4.1/5 stars (rating stated on Vitals page; WebMD highlights emphasize both praise and concerns) (30 reviews (Vitals page shows 30 reviews))
  • Healthgrades (Dr. William Brubaker): Overall Patient Satisfaction likelihood to recommend: 5 out of 5
  • Yahoo Local (Dr. Andrew Epstein): 3.0 (14 reviews)
  • Healthgrades (Dr. Yuka Yamaguchi): 4.2 star rating (4 reviews)

Patients praise

  • High overall doctor ratings on Sutter Health for listed Palo Alto urologists (e.g., 4.9/5 for specific physicians)
  • Competent care and good bedside manner mentioned in reviews (e.g., Dr. Brubaker, Dr. Lavelle, Dr. Yamaguchi)
  • Communication and explanation of conditions/procedures are praised in some reviews (e.g., “explains everything,” “listens,” “takes time to explain”)
  • Generally positive patient satisfaction elements (e.g., likelihood to recommend on Healthgrades)

Common complaints

  • Concerns about communication and trust in some reviews (e.g., Dr. Craig Comiter via WebMD: poor communication, refusal to engage, not fully informing about procedure)
  • Appointment/scheduling and office operations concerns appear in some reviews (e.g., WebMD highlights for Comiter mention appointment issues/front office)
  • Reports of adverse outcomes/complications and dissatisfaction with procedures in some reviews (e.g., Comiter reviews describing complications; Epstein reviews describing very poor experience)
  • Low rating on Yahoo Local for one physician (Dr. Andrew Epstein: 3.0) indicating significant dissatisfaction

"“Extremely disappointed. At his hasty recommendations ... he performed a Holep procedure on me.... After two surgery and nerve damage...”"

— WebMD page for Dr. Craig Comiter (review text in highlights)

"“Aquablation ... caused a serious urethra stricture and drug-resistant infection.... Beware, he is not competent in my opinion.”"

— Vitals page for Dr. Craig Comiter (review excerpt in highlights)

"“This guy is great. Great bedside manner, he didn't sugarcoat anything, and I had an easy recovery. I highly recommend Dr. Brubaker”"

— Healthgrades page for Dr. William Brubaker (review excerpt in highlights)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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