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About

Summary: Stanford Health Care (SHC) is a nonprofit hospital system based in Palo Alto, part of Stanford Medicine. It offers expert urology services within its broader programs in cancer, cardiovascular, neurosciences, transplant, and primary care. SHC operates multiple Bay Area facilities (including Palo Alto and Stanford/Stanford Pasteur Drive addresses) and is known for advanced, coordinated care and clinical research. For urology-specific care, contact SHC’s Palo Alto locations or the main SHC helplines to inquire about urology clinics, specialists, and appointment availability. Key contact: guestservices@stanfordhealthcare.org; main phone numbers include 650-498-3333, 650-498-9000, and 650-723-4000.

Clinic Type

Urology

Address

1000 Welch Rd Garden Level Palo Alto, CA 94304

Phone

650-723-3391

Email

IMS@stanfordhealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology care
  • on-site parking
  • access to Stanford Health Care's other specialties

Insurance & Payment

  • Billing and insurance

Payment plans, Billing inquiries, Insurance coordination

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Stanford Health Care (Dr. Eugene Shkolyar): 4.9/5 (44 ratings / 125 reviews)
  • WebMD (Dr. William Kennedy): 5.0/5 (24 ratings)
  • WebMD (Dr. Robert Kessler): 4.0/5 (9 ratings)
  • Vitals (Dr. Simon Conti): 4.8/5 (17 ratings)

Patients praise

  • many patients describe specific urologists as highly knowledgeable and skilled surgeons
  • positive experiences with staff courtesy in various instances
  • appreciation for providers who take time to listen and clearly explain conditions or treatments

Common complaints

  • reports of poor communication and perceived arrogance by some providers
  • concerns regarding appointment scheduling and administrative follow-up failures
  • allegations of medical negligence and unsatisfactory surgical outcomes in specific cases
  • general patient frustration with organizational responsiveness and care quality in the broader health system

"highly arrogant with scared staff. Failed to show up for an appointment scheduled months in advance. Front office reception are nice but understaffed and misguided regarding clinic operations and scheduling. chaos."

— WebMD Review of Dr. Craig Comiter

"I appreciated that he was not rushed and took his time. The appointment was relaxed and productive."

— Stanford Health Care Review of Dr. Eugene Shkolyar

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Palo Alto, CA·Urology

Summary: The Palo Alto Medical Foundation (PAMF), part of the Sutter Health network, is a nonprofit, not-for-profit medical system based in Mountain View, CA, founded in 1930. It operates within Northern California as a large multi-specialty provider, with PAMF as its Palo Alto outpost and affiliate of Palo Alto Foundation Medical Group (PAFMG). PAMF serves 100+ Northern California communities and employs about 2,428 people, offering modern technology and administrative support to physicians to focus on patient care. The organization is headquartered in Mountain View, with multiple Bay Area locations (including Palo Alto at 795 El Camino Real) and additional sites in Fremont, Santa Cruz, and Dublin. For physician careers, they invite CVs to suttermdjobs@sutterhealth.org and job listings at pamf.org. Contact numbers include 650-321-4121 and 888-888-6044. Not specifically listing urology services in Palo Alto, but PAMF is a large, multi-specialty system within Sutter Health in the Palo Alto area.

VerifiedOnline bookingSince 1930
Palo Alto, CA·Urology

VerifiedOnline booking

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