Houston Neurological Institute & Sleep Lab Services - Pasadena
Neurology • Pasadena, TX
Clinic Type
Neurology
Address
4141 Vista Rd, Pasadena, TX 77504
Phone
(713) 947-3100
DigitalSupport@memorialhermann.org
Opening Hours
Mon-Fri 8:00 AM - 5:00 PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Mon 8:00 AM – 5:00 PM; Tue 8:00 AM – 5:00 PM; Wed 8:00 AM – 5:00 PM; Thu 8:00 AM – 5:00 PM; Fri 8:00 AM – 5:00 PM
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Houston Neurological Institute website (aggregate): 4.88 out of 5 stars (1,721 reviews collected by the institute)
- BestAround.com (Google Reviews aggregate): 4.7 out of 5 stars (215 reviews)
Patients praise
- Compassionate and thorough clinical care
- Physicians take time to explain treatment plans and answer questions
- Personalized attention
- Friendly and attentive staff members
- Clean, comfortable, and recently updated office facilities
Common complaints
- Long wait times
- Perceived lack of empathy from some staff
- Inadequate communication with administrative staff
- Rudeness of certain reception staff
- Issues with scheduling errors
"The staff at HNI is friendly and always so attentive to my needs. The office has been recently updated and is clean, comfortable and spacious."
— Houston Neurological Institute website testimonial"Dr Fayle was AWESOME. Took his time with me, explained everything and did not rush me when I had several questions. The care I received was remarkable."
— Houston Neurological Institute website testimonial"...some reviews point out significant issues that detract from the overall experience. Concerns about long wait times, perceived lack of empathy, and inadequate communication with administrative staff are recurrent themes."
— BestAround.com analysis of customer experiencesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hypoglossal Nerve Stimulation With Inspire: A Multidisciplinary Team Approach to Sleep Disorders | McGovern Medical School — Dec 5, 2025
- A Multidisciplinary Team Approach Improves Care for Patients with Sleep Disorders | McGovern Medical School — Jun 1, 2026
- Rice, Houston Methodist developing sleep cap for brain health research - InnovationMap — Nov 11, 2025
- Dr. Jun Li, MD, PhD, FANA, FAAN, Neurologist | Houston, TX | WebMD — Jul 31, 2025
- Accelerator for Discovery — Dec 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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