Houston Neurological Institute Pasadena, TX Office
Neurology • Pasadena, TX
Clinic Type
Neurology
Address
4141 Vista Road, Pasadena, TX 77504
Phone
713-947-3100
digitalsupport@memorialhermann.org
Opening Hours
Monday 8:00 am to 5:00 pm; Tuesday 8:00 am to 5:00 pm; Wednesday 8:00 am to 5:00 pm; Thursday 8:00 am to 5:00 pm; Friday 8:00 am to 5:00 pm; Saturday Closed; Sunday Closed
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What are the hours of operation?
Monday to Friday 8:00 am – 5:00 pm; Saturday and Sunday closed.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Houston Neurological Institute Official Website: 4.88 out of 5 stars (aggregate across all locations) (1721 reviews (aggregate across all locations))
- USLocator.store: 4.8 out of 5 (Not explicitly stated (aggregated))
Patients praise
- compassionate and thorough care from specific providers, particularly Dr. Palvadi
- expert neurological services and specialized treatments like Botox and sleep studies
- personalized patient attention and feeling understood by medical staff
- long-standing relationship with the institute reported by some patients
Common complaints
- long wait times
- poor administrative communication and scheduling errors
- rude or dismissive staff and office management
- difficulties getting lab results or return calls
- concerns regarding insurance verification and billing transparency
- some patients felt their clinical concerns were not fully addressed by certain providers
"Then I went to the institute. Met Dr Palvadi and she was incredible! ... She always takes the time to listen which is rare today. My quality of life is exceedingly better and owe it to Dr Palvadi and the institute."
— USLocator.store"A day before my appt, front desk called to confirm & mid-conversation, she tells me they are not in network with my Insurance plan!!! ... that was very, very unprofessional!!!"
— LocalityBiz.com"Dr. Eberle is the laziest doctor that I have ever had the great misfortune of meeting. Her main objective is to get consultations over as soon as possible. She constantly interrupts patients and never listens to what they have to say."
— Vitals.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Jun Li, MD, PhD, FANA, FAAN, Neurologist | Houston, TX | WebMD — Jul 31, 2025
- Taking Neurology to New Frontiers — Apr 7, 2026
- Dr. Mya C. Schiess, MD - Neurologist in Houston, TX — May 14, 2026
- NIH Grant Promises New Frontiers in Neural and Organ Regeneration — Apr 7, 2026
- Accelerator for Discovery — Dec 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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