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Kugelman Cancer Center at Baptist Health Care (Pensacola) - Overview: Baptist Health Care is a nonprofit health system based in Pensacola, northwest Florida, with a focus on cancer treatment among its services. The Kugelman Cancer Center is part of Baptist Health Care’s oncology offerings through its Baptist Cancer Institute network. - Scope: The system includes the Kugelman Cancer Center alongside The Andrews Institute and a broad network of hospitals, medical parks, and primary/specialty physicians. - Locations: Baptist Health Care operates primarily in Pensacola, FL, with multiple facilities in the area (e.g., 123 Baptist Way, Gulf Breeze Parkway, and other Pensacola addresses). - Contact: For oncology-related inquiries, reach via the system’s general communications channels (e.g., bhcmarketingcommunications@bhcpns.org) or the main phone numbers listed for the organization. - Context: The organization emphasizes quality of life, comprehensive care, and a regional presence in northwest Florida and south Alabama, with capabilities spanning cancer, orthopedics, heart/vascular, emergency, and more.

Clinic Type

Cancer Care

Address

123 Baptist Way, Pensacola, FL 32503, US

Phone

850.908.2432

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Oncology and Hematology Services
  • Radiation Therapy
  • Infusion Therapy

Team

  • Kugelman Cancer Center — Center name

Insurance & Payment

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Languages Spoken

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FAQs

What is the Kugelman Cancer Center?

A comprehensive cancer program providing innovative care in a patient-centered environment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Baptist Cancer Institute): 4.0/5.0 (4 reviews)
  • Healthgrades: 65% of patients recommend the hospital (N/A (General Hospital data))

Patients praise

  • High praise for the oncology nursing staff's care and comfort measures (e.g., warm blankets)
  • Some oncologists receive high ratings for being patient, thorough, and ready to answer questions
  • Professionalism in billing/administrative support roles mentioned by some patients

Common complaints

  • Long wait times for doctor visits
  • Frequent changes in assigned physicians
  • Complex/frustrating billing processes across multiple locations
  • General hospital-wide complaints regarding emergency services

"In my opinion, the oncology nursing staff are the best in the business. When I go for my chemo or immunotherapy they make sure that I’m comfortable with warm blankets!"

— Birdeye review of Baptist Cancer Institute

"Waiting to see the doctor for an hour in the exam room, new doctor every 6 months, bills from 4 different places every time they schedule an appointment. But what are you gonna do? Not get cancer treatment?"

— LocalityBiz review of Baptist Medical Group - Hematology - Oncology

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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