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About

HCA Florida West Hospital's Oncology department in Pensacola provides comprehensive cancer care including chemotherapy, immunotherapy, radiation, and surgery. The center offers advanced cancer screening services including breast imaging (accredited as a Breast Imaging Center of Excellence), gynecologic cancer screening, and lung cancer screening, along with specialized hematology oncology and prostate cancer treatment programs including robot-assisted prostatectomy.

Clinic Type

Cancer Care

Address

West Hospital, 1825 N. Florida Ave, Tampa, FL 33607 (assumed from West Hospital location; not explicitly stated in provided text)

Phone

(850)494-3212

Email

PARA.HCARecordsRequestFL@hcahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Oncology
  • Cancer care
  • Hematology oncology
  • Breast imaging
  • Gynecologic cancer screening
  • Prostate cancer care
  • Prostatectomy
  • Robot-assisted prostatectomy
  • Lung cancer screening
  • Imaging services
  • Diagnostic imaging
  • Breast imaging center of excellence
  • Active Cancer Committee

Technology & Equipment

  • Advanced diagnostic imaging
  • Low-dose CT lung cancer screening
  • Prostatectomy (robot-assisted)
  • Breast imaging technologies
  • Gynecologic cancer screening tools

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Accredited Breast Imaging Center of Excellence by the American College of Radiology

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Oncologist profiles): Oncologists individually rated up to 5/5 stars by patients on U.S. News & World Report (Varies by physician (e.g., 75 reviews for one oncologist))
  • National Health Ratings (Medicare/HCAHPS): Patient experience ratings based on HCAHPS surveys (456 completed surveys in the reporting period)

Patients praise

  • High performing oncology procedures/conditions recognized by U.S. News & World Report
  • Individual oncologists frequently rated highly by patients
  • Standardized patient experience ratings available via HCAHPS data

Common complaints

  • Concerns regarding billing and financial assistance processes
  • Reports of unprofessional staff conduct and communication issues in emergency services
  • Issues related to wait times and care coordination

"West Florida Hospital is extremely unprofessional ... Have been sitting for hours with no help came here with pain level past a 10 haven't received any care blood work was misplaced and all you hear is the nurses discussing patients information."

— Better Business Bureau (BBB) Complaint

"She always listens to my complaints & discussed with me all possibilities & treatment."

— Healthgrades review (regarding physician care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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