HCA Florida West Primary Care
Family Medicine • Pensacola, FL
About
HCA Florida West Primary Care is a family medicine clinic in the greater Pensacola area, including Pensacola, Cantonment, and Pace, Florida. The clinic provides primary care services for adolescents through adults, including preventive services, health maintenance exams, family planning, and disease prevention, detection and treatment. Patients can access an online patient portal, schedule appointments, and make payments online.
Clinic Type
Family Medicine
Address
HCA Florida West Primary Care location (Pensacola area)
Phone
+1-850-494-4600
privacy@hcahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Online payment platform, Pay online, Pay by portal
Languages Spoken
—
FAQs
What services are offered at HCA Florida West Primary Care?
Primary care services for adolescents through adults, including preventive services, health maintenance exams, family planning, and disease prevention, detection and treatment.
How can I make an appointment?
Make an Appointment
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.6 out of 5 stars (based on 110 reviews) (110 reviews)
Patients praise
- Attentive and thorough care from many doctors and nurse practitioners
- Friendly and compassionate office staff and nurses
- Generally minimal waiting times at several locations
- Effective communication and willingness to listen to patient concerns
- Good appointment availability for some services
Common complaints
- Difficulties reaching the office by phone and long hold times
- Concerns regarding communication issues and scheduling errors
- Perceived lack of attentiveness or poor bedside manner by some providers
- Issues with administrative tasks such as losing lab work or failing to relay clinical notes to insurance
"The Doctors and staff were kind, compassionate, and knowledgeable from the moment we arrived."
— Birdeye review"Worst physicians practice I have ever been in... Dr Hawthorne displays horrible bedside manner... Horrible office staff and doctors."
— LocalityBiz review"I love how PA Murray actually LISTENS to me! I never felt brushed off like I had felt with previous other medical providers."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Luis R. Navas, MD - Family Medicine Doctor in Pensacola, FL — May 14, 2026
- Santa Rosa Medical Group to open primary care center in Cantonment — Jun 3, 2026
- Dr. Wuju Chun, MD - Internist in Pensacola, FL | Healthgrades — Aug 25, 2025
- Now Open: Primary and Urgent Care in West Pensacola-Perdido — Nov 25, 2025
- HCA Florida West Hospital unveils latest upgrades to Pensacola campus — Dec 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Pensacola
Emerald Coast Medical Group is a private medical practice in Pensacola, FL specializing in internal and family medicine for patients ages 18 and up. The clinic offers acute and chronic illness care, wellness visits, EKGs, pap smears, A1C testing, sleep studies, minor procedures, and ingrown toenail removal, with same-day appointments available.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other family medicine clinics in Pensacola, or search the full directory by insurance, ratings, and more.