Ascension Sacred Heart Primary Care
Family Medicine • Pensacola, FL
Clinic Type
Family Medicine
Address
Ascension Sacred Heart Primary Care - Downtown Pensacola
Phone
(850) 416-7544
careers@ascension.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Ascension Sacred Heart Primary Care - Downtown Pensacola?
The page excerpt does not provide explicit opening hours. Please contact the clinic at (850) 416-7544 for current hours.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Karen Snow): 4.6/5 stars (94 reviews)
- Healthgrades / Baptist Health Care (Dr. Brenda Nguyen): 4.7/5 to 4.9/5 stars (27 reviews)
- Healthgrades (Dr. Emmanuel Cruz Caban): 4.9/5 stars (147 reviews)
- Healthgrades (Dr. Alexis Cunningham): 5/5 stars (8 reviews)
- WebMD (Dr. Tammy Pruse): 4.5/5 stars (45 reviews)
- Healthgrades / WebMD (Dr. Paul Freitas): 4.1/5 stars (47-69 reviews)
- Birdeye (Ascension Sacred Heart Primary Care Gulf Breeze): 4.8/5 stars (301 reviews)
- Birdeye (Perdido Primary Care): 5/5 stars (19 reviews)
Patients praise
- Highly valued bedside manner and compassionate care
- Physicians who take time to listen and address patient concerns thoroughly
- Effective diagnostics and clear communication of treatment plans
- Friendly and supportive office staff reported at some locations
- Strong patient loyalty and frequent recommendations to friends and family
Common complaints
- Long wait times for appointments and in-office visits
- Difficulty reaching offices by phone or scheduling appointments
- Concerns regarding bedside manner, including reports of doctors feeling rushed, dismissive, or lacking empathy
- Complaints about billing and office staff professionalism or rudeness
- Frustrations with prescription refill processes
"He listens, he cares and he treats us like people, not just a chart."
— Healthgrades Review (Dr. Emmanuel Cruz Caban)"Long wait time. Brisk demeanor. Trying to get appointment takes 30-45 minutes on the phone."
— WebMD Review (Dr. Tammy Pruse)"The minimum wait time to see the doctor is 1 hour - always. I have waited two hours before. When she finally comes in, she's very rushed and does not listen."
— Vitals Review (Dr. Sonja Whitaker)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Luis Navas, MD, Family Medicine Physician - Pensacola, FL | Healthline FindCare — Dec 30, 2025
- Dr. Wuju Chun, MD - Internist in Pensacola, FL | Healthgrades — Aug 25, 2025
- Dr. Van A. Willis, DO - Internal Medicine Physician in Pensacola, FL — May 14, 2026
- Dr. Alysha L. Bredemus, MD - Internal Medicine Physician in Pensacola, FL — May 14, 2026
- Julie A. Bainbridge, NP - Nurse Practitioner in Pensacola, FL — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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