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About

Heartland Health Services – Central Illinois is a nonprofit Federally Qualified Health Center (FQHC) based in Peoria, IL, offering affordable, high-quality primary care with a focus on reducing health inequities. Key points: - Services: Primary care, behavioral health, pediatrics, women’s health, telehealth, obstetrics, and integrated care addressing social determinants of health. - Location: Headquarters at 2214 N University St., Peoria, IL 61604, with 10 offices across Peoria and Pekin. - Hours: Regular office hours Mon–Fri 8:00 am–4:30 pm; walk-ins welcome. - Population served: Diverse Central Illinois communities; committed to access regardless of financial situation. - Type: Nonprofit HMO-style community health model; part of the broader Heartland Health Services system in Central Illinois. - Contact: Phone (309) 680-7600; email assistant@hhsil.com.

Clinic Type

Primary Care

Address

Peoria, IL area (headquartered in Heartland Health Services network; exact street address not provided on page)

Phone

(309) 680-7600

Email

assistant@hhsil.com

Opening Hours

Mon-Sat varies by location; see individual center pages

Telehealth

Yes

Emergency Care

Walk-In Care available at specified after-hours/Walk-In locations; no explicit 24/7 emergency info

Services Offered

  • Primary Care
  • Telehealth
  • Pediatrics
  • Women's Health
  • Counseling and Therapy
  • Psychiatry and Medication Management
  • Medication Assisted Recovery
  • After Hours Care

Insurance & Payment

Languages Spoken

Current Offers

New patient Welcome Guide

FAQs

Do you have a general question or are you an existing/established Heartland Health Services patient with a non-urgent issue who wishes to schedule a telehealth appointment with one of our physicians?

Please complete the form below and a team member will follow up with you.

Awards & Accreditations

  • Top 20% of health clinics in the country (recognized by external assessment)
  • Heartland Health Services recognized as top 20% of health clinics in the country; nationally recognized

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.1 out of 5 stars (69 reviews)

Patients praise

  • Some employees report a positive work culture and appreciation for the organization's mission

Common complaints

  • Difficulties with scheduling appointments and reaching the office by phone
  • Reports of poor communication and perceived lack of staff responsiveness
  • Patient experiences feeling rushed or having their health concerns minimized during visits
  • Complaints regarding the handling of prenatal and obstetric care
  • Issues with prescription refills leading to complications in patient health

"They obviously have communication issues and are incompetent. I only wish I could give a lower rating."

LocalityBiz (Review of Heartland Health Services - Garden)

"GO ANYWHERE ELSE THERE IS NO COMPASSION HERE"

LocalityBiz (Review of Heartland Health Services - Knoxville)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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