Heartland Health Services - Primary Care in Peoria IL
Primary Care • Peoria, IL • multiple locations listed in Peoria and Pekin area locations
About
Heartland Health Services – Central Illinois is a nonprofit Federally Qualified Health Center (FQHC) based in Peoria, IL, offering affordable, high-quality primary care with a focus on reducing health inequities. Key points: - Services: Primary care, behavioral health, pediatrics, women’s health, telehealth, obstetrics, and integrated care addressing social determinants of health. - Location: Headquarters at 2214 N University St., Peoria, IL 61604, with 10 offices across Peoria and Pekin. - Hours: Regular office hours Mon–Fri 8:00 am–4:30 pm; walk-ins welcome. - Population served: Diverse Central Illinois communities; committed to access regardless of financial situation. - Type: Nonprofit HMO-style community health model; part of the broader Heartland Health Services system in Central Illinois. - Contact: Phone (309) 680-7600; email assistant@hhsil.com.
Clinic Type
Primary Care
Address
Peoria, IL area (headquartered in Heartland Health Services network; exact street address not provided on page)
Phone
(309) 680-7600
assistant@hhsil.com
Opening Hours
Mon-Sat varies by location; see individual center pages
Website
Telehealth
Yes
Emergency Care
Walk-In Care available at specified after-hours/Walk-In locations; no explicit 24/7 emergency info
Services Offered
Insurance & Payment
—
Languages Spoken
—
Current Offers
New patient Welcome Guide
FAQs
Do you have a general question or are you an existing/established Heartland Health Services patient with a non-urgent issue who wishes to schedule a telehealth appointment with one of our physicians?
Please complete the form below and a team member will follow up with you.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.1 out of 5 stars (69 reviews)
Patients praise
- Some employees report a positive work culture and appreciation for the organization's mission
Common complaints
- Difficulties with scheduling appointments and reaching the office by phone
- Reports of poor communication and perceived lack of staff responsiveness
- Patient experiences feeling rushed or having their health concerns minimized during visits
- Complaints regarding the handling of prenatal and obstetric care
- Issues with prescription refills leading to complications in patient health
"They obviously have communication issues and are incompetent. I only wish I could give a lower rating."
— LocalityBiz (Review of Heartland Health Services - Garden)"GO ANYWHERE ELSE THERE IS NO COMPASSION HERE"
— LocalityBiz (Review of Heartland Health Services - Knoxville)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HERE'S TO OUR HEALTH: Heartland Health Services weathering the storms from funding cuts in Washington - The Community Word — Nov 29, 2025
- The Molina Healthcare Charitable Foundation Presents $15,000 Grant to Heartland Health Services to Address Access to Health Care in Peoria and Tazewell Counties - The MolinaCares Accord — Dec 15, 2025
- Carle Health leader to be new Heartland Health chief medical officer — Apr 2, 2026
- The Molina Healthcare Charitable Foundation Presents $15,000 Grant to Heartland Health Services to Address Access to Health Care in Peoria and Tazewell Counties | Health News Illinois — Dec 17, 2025
- Heartland Health gives away backpacks, school physicals ahead of school year — Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Peoria
Springfield Clinic is a Springfield, IL-based health care provider (founded 1939) with multiple U.S. locations, including a Peoria presence. Key details: - Type/scope: Hospitals and Health Care; private partnership; in-network insurance; patient portal and medical records services. - Headquarters: Springfield, Illinois; 5 U.S. offices total. - Peoria connection: They operate a Peoria-area surgical/recovery facility (Springfield Clinic Peoria Surgery & Recovery Center) noted for state-of-the-art technology and robotic surgery capabilities. - Contact/locations: Main HQ at 1025 South 6th Street, Springfield, IL 62703; additional Peoria-area facility referenced (Peoria Surgery & Recovery Center) and related Peoria Heights/community activities. - Careers: Various clinical and support roles listed (e.g., CT Technologist, Registered Nurse, Medical Assistant, etc.). If your query is specifically about Springfield Clinic Peoria and its North Knoxville or Peoria locations: - The organization includes a Peoria facility focused on advanced surgical care, including robotic surgery, under the Springfield Clinic umbrella. - You may find the Peoria Surgery & Recovery Center details under the Peoria-related updates and facility mentions on their site. For precise addresses, hours, or appointment options at the Peoria location, consider visiting their official site or contacting the listed phone numbers (217.528.7541 or 800.444.7541).
Summary: - The Carle Health page for Peoria highlights a patient-centered, team-based approach to primary care. - Emphasizes personalized, accessible care through collaborative teams within Carle’s network. - Signals alignment with Carle’s broader mission: integrate clinical care, health services, research, and education to solve real-world health problems. - Key focus areas likely include coordinated care, patient experience, team-based practice, and continuity of care across Carle’s Peoria region facilities. If you want, I can pull out specific programs, care models, or team structures mentioned on the page.
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