Primary Care: A Patient-Centered, Team Approach | Carle.org
Primary Care • Peoria, IL • Since 1946
About
Summary: - The Carle Health page for Peoria highlights a patient-centered, team-based approach to primary care. - Emphasizes personalized, accessible care through collaborative teams within Carle’s network. - Signals alignment with Carle’s broader mission: integrate clinical care, health services, research, and education to solve real-world health problems. - Key focus areas likely include coordinated care, patient experience, team-based practice, and continuity of care across Carle’s Peoria region facilities. If you want, I can pull out specific programs, care models, or team structures mentioned on the page.
Clinic Type
Primary Care
Address
Bloomington - Normal / Eureka area (Carle Health network)
Phone
(309) 268-5200 to schedule an appointment (Bloomington/Normal area)
patient.relations@carle.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual Health available
Emergency Care
Emergency care available; call 911 or go to Emergency Department
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 2.5 out of 5 stars (9 reviews)
- Healthgrades: 4.4 out of 5 stars (14 reviews)
Patients praise
- Some patients report wonderful, caring, and attentive providers and nursing staff
- Appreciation for the team-based care approach and access to comprehensive support (e.g., social workers, pharmacists, dietitians)
- Positive experiences with direct primary care models offering better access and more personal time
- Ease of online appointment scheduling and availability of diverse specialties
Common complaints
- Perceived lack of organization and communication snafus
- Reports of rude, condescending, or arrogant staff and provider bedside manners
- Difficulties in accessing timely appointments and long wait times for simple procedures
- Complaints about billing and unexpected cost increases following system changes
- Concerns regarding the scope of services provided at some locations
"Rude, impatient, arrogant. Doesnt wish to communicate with patient . Wont go back!"
— WebMD Review of Dr. David Tennant"Dr Lizer is the BEST. Cares for each patient100%"
— Healthgrades Review of Dr. Robert Lizer"Had a physician cancel on the day of my appointment. Regrettably, they couldn't contact me by phone. The concept of contacting me through the app they insisted I use for communication with Carle was overlooked."
— LocalityBiz Review of Carle Health Methodist Atrium Medical Office CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family and Adult Medicine Residency Clinics - Carle Health — Jul 9, 2026
- At Carle Health, teams demonstrate care, communication and teamwork for better patient outcomes | Carle.org — Oct 1, 2025
- The care access-job readiness connection at Carle Health - Becker's Hospital Review | Healthcare News & Analysis — Jul 31, 2025
- Carle Health Medical Group Honored as AMGA’s 2026 Acclaim Award Recipient — Apr 17, 2026
- Carle Health remains committed to care in Champaign-Urbana amid changing healthcare landscape | Carle.org — Aug 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Peoria
Springfield Clinic is a Springfield, IL-based health care provider (founded 1939) with multiple U.S. locations, including a Peoria presence. Key details: - Type/scope: Hospitals and Health Care; private partnership; in-network insurance; patient portal and medical records services. - Headquarters: Springfield, Illinois; 5 U.S. offices total. - Peoria connection: They operate a Peoria-area surgical/recovery facility (Springfield Clinic Peoria Surgery & Recovery Center) noted for state-of-the-art technology and robotic surgery capabilities. - Contact/locations: Main HQ at 1025 South 6th Street, Springfield, IL 62703; additional Peoria-area facility referenced (Peoria Surgery & Recovery Center) and related Peoria Heights/community activities. - Careers: Various clinical and support roles listed (e.g., CT Technologist, Registered Nurse, Medical Assistant, etc.). If your query is specifically about Springfield Clinic Peoria and its North Knoxville or Peoria locations: - The organization includes a Peoria facility focused on advanced surgical care, including robotic surgery, under the Springfield Clinic umbrella. - You may find the Peoria Surgery & Recovery Center details under the Peoria-related updates and facility mentions on their site. For precise addresses, hours, or appointment options at the Peoria location, consider visiting their official site or contacting the listed phone numbers (217.528.7541 or 800.444.7541).
Heartland Health Services – Central Illinois is a nonprofit Federally Qualified Health Center (FQHC) based in Peoria, IL, offering affordable, high-quality primary care with a focus on reducing health inequities. Key points: - Services: Primary care, behavioral health, pediatrics, women’s health, telehealth, obstetrics, and integrated care addressing social determinants of health. - Location: Headquarters at 2214 N University St., Peoria, IL 61604, with 10 offices across Peoria and Pekin. - Hours: Regular office hours Mon–Fri 8:00 am–4:30 pm; walk-ins welcome. - Population served: Diverse Central Illinois communities; committed to access regardless of financial situation. - Type: Nonprofit HMO-style community health model; part of the broader Heartland Health Services system in Central Illinois. - Contact: Phone (309) 680-7600; email assistant@hhsil.com.
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