OSF Medical Group - Urology in Peoria - OSF HealthCare
Urology • Peoria, IL • Since 1877
About
Summary: OSF HealthCare is a nonprofit integrated health system based in Peoria, Illinois, founded in 1877 by the Sisters of the Third Order of St. Francis. It operates 21 U.S. offices (primarily in Illinois) and has a broad regional presence with a large workforce and annual revenue around $4.6B. The OSF Medical Group includes specialty services such as urology, and the system emphasizes collaborative, patient-centered care across hospitals, clinics, and affiliated practices. For specific Urology at OSF Medical Group in Peoria, check OSF HealthCare’s Peoria-area urology offerings or contact OSF Medical Group directly for provider details, appointment options, and services.
Clinic Type
Urology
Address
Peoria, Illinois
Phone
(833) 673-4322
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
For specific plan information, check with the insurance provider.
Accepted insurances page shows plans accepted; exact options not listed on page
Languages Spoken
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FAQs
What insurances are accepted?
Insurance plans accepted are listed by OSF HealthCare; for specific plan information, check with the insurance provider.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 2.7 out of 5 stars (Approximately 19-21 reviews depending on the platform aggregation)
Patients praise
- Patients who receive care often report positive clinical outcomes
- Some patients find the doctors and clinical staff to be pleasant, competent, and thorough
- Positive experiences with the MyChart portal for some patients
Common complaints
- Difficulties reaching the office by phone and long wait times
- Perceived administrative incompetence or mismanagement of appointments and tests
- Frustration with communication, including unresponsive staff or delays in follow-up
- Issues with referral processes and patient intake
"Excellent care once you get in. 30-45 minutes on the phone for a simple question. They will screw up your medical tests, mismanage you appointments and act like they are doing you a favor when they talk to you. Woefully understaffed or incompetent administration. I LOATHE contacting the office for anything."
— Birdeye user review"We love this practice and the Doctors and the rest of the staff. My husband has been a patient here for years. We have never had a bad experience or been treated with disrespect."
— Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OSF ‘actively recruiting’ urologists to overcome nationwide shortage — Oct 22, 2025
- One port, many benefits: Advanced urological robotic surgery — Jul 14, 2025
- Mary Therese Wille — Apr 16, 2026
- New OSF HealthCare CEO Conger eyes continued growth, improvement in care | WCBU Peoria — Apr 14, 2026
- Joan L. Mason - Nurse Practitioner in Peoria, IL — May 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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