Doctors in Phenix City: Primary & Immediate Care
Primary Care • Phenix City, AL
Clinic Type
Primary Care
Address
7 Windsweep Court, off US HWY 280/431N, Phenix City, Alabama, near IHOP
Phone
334.297.5555
mymail@mailservice.com
Opening Hours
Monday–Friday 8:00 AM–8:00 PM; Saturday 10:00 AM–2:00 PM
Services Offered
Technology & Equipment
Team
Insurance & Payment
Yes, we accept major insurance plans including Aetna, Blue Cross and Blue Shield, Cigna, Medicaid, Medicare, and TriCare
Appointments preferred, Walk-ins welcome (same-day urgent care)
Languages Spoken
FAQs
What ages do you treat?
Children 2 years of age and older.
Is an appointment required?
Appointments are preferred; not required for urgent care.
What are your hours of operation?
We are open Monday through Friday from 8:00 AM to 8:00 PM, and Saturday from 10:00 AM to 2:00 PM.
How can I schedule an appointment?
To schedule an appointment, call us at 334.297.5555 or CLICK HERE to schedule online.
Do you accept insurance?
Yes, we accept major insurance plans, including Aetna, Blue Cross and Blue Shield, Cigna, Medicaid, Medicare, and TriCare.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Piedmont Physicians at Riverchase): 4.6 out of 5 stars (97 reviews)
- Healthgrades (Dr. Bradley Carden): 4.6 out of 5 stars (52 reviews)
Patients praise
- Compassionate and attentive bedside manner from physicians and medical staff
- Friendly, professional, and welcoming office environment
- Efficiency and generally low wait times for urgent care services
- Clean and comfortable facilities
- Effective and quick referrals to specialists when needed
Common complaints
- Difficulty with administrative and office support (e.g., referral errors, slow response times, scheduling issues)
- Reports of feeling rushed or that concerns were not fully addressed during appointments
- Unfriendly or uninviting interactions with some front-desk staff
- Feeling pressured into unnecessary testing or services
"An Excellent Family Physician, unfortunately he does not have the staff needed to support him... multiple calls are required to contact the office and forget about call backs, prescriptions will not be confirmed... Horrible office support."
— Patient review of Dr. Bradley Carden on Healthgrades"He refers my husband and I to the proper specialist quickly. His staff is personable, professional and very kind. They know us by name."
— Patient testimonial for Dr. Johnston at Primary Care Plus"The doctor on duty that day seemed rushed and did not address the reason for my visit... The front staff that invited me back were also unfriendly and uninviting, which made an already stressful visit worse."
— Patient review of Stopwatch Urgent Care on LocalityBizSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Rebekah Washington Simmons, NP - Phenix City, AL — Aug 16, 2025
- Lauren B. Green, NP - Nurse Practitioner in Phenix City, AL — May 14, 2026
- Dr. Debra A. Schilling, MD - Physiatrist in Phenix City, AL — May 14, 2026
- Dr. William R. Lahouse, MD - Internal Medicine Physician in Columbus, GA — May 14, 2026
- Dr. Lakeisha Dixon, DNP, Family Physician | COLUMBUS, GA | WebMD — Aug 27, 2025
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Phenix City
Summary: Preferred Medical Group (PMG) is a privately held medical clinic with a focus on Pediatrics, Family Medicine, and Behavioral Health serving eastern Alabama. Headquartered in Phenix City, AL, PMG operates seven offices across Alabama, including locations in Phenix City, Opelika, Fort Mitchell, and Auburn. They offer pediatric care, primary care, urgent care, walk-in services, and behavioral health, with a patient-friendly footprint designed to be close to where families live, work, and grow. Primary contact: appointments@preferredmedgroup.com; main phone: (334) 664-0463.
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