Pediatric & Primary Care in Phenix City, AL | PMG
Primary Care • Phenix City, AL • Since 2007
About
Summary: Preferred Medical Group (PMG) is a privately held medical clinic with a focus on Pediatrics, Family Medicine, and Behavioral Health serving eastern Alabama. Headquartered in Phenix City, AL, PMG operates seven offices across Alabama, including locations in Phenix City, Opelika, Fort Mitchell, and Auburn. They offer pediatric care, primary care, urgent care, walk-in services, and behavioral health, with a patient-friendly footprint designed to be close to where families live, work, and grow. Primary contact: appointments@preferredmedgroup.com; main phone: (334) 664-0463.
Clinic Type
Primary Care
Address
3700 South Railroad Street, Suite A, Phenix City, AL 36867
Phone
334-664-0463
appointments@preferredmedgroup.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Where is the Phenix City clinic located?
3700 South Railroad Street, Suite A, Phenix City, AL 36867.
Are new patients welcome?
Yes, we welcome new patients of all ages.
How do I access my health records or message my provider?
Use our patient portal at mycw32.eclinicalweb.com/portal3337 or download the Healow app on iOS or Android.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ABA Navigator: 4.1/5 (18 reviews) (18)
- Yelp: 10/10 would recommend (mixed with a negative jab in snippet) (unknown (not provided in snippet))
- USCompanies (doctor reviews): 1/5 mentioned in snippet (and other positive review text) (5 reviews (stated))
Patients praise
- Compassionate, knowledgeable providers and staff
- Convenient access/appointment options (including same-day sick visits)
- Patient-centered care (listening to concerns, not rushing)
- Continuity/relationship building and support (including telemedicine)
- Facilities/services described (e.g., separate sick room, on-site lab)
Common complaints
- Appointment scheduling/callback issues (messages not returned)
- Front desk communication challenges
- At least one very negative rating mentioning "narcissist" (from Yelp snippet)
- At least one very negative review rating (1/5)
"“My son has been a patient at Phenix City Children's & Family Clinic since birth, and now at 6 years old, we still couldn't be happier with the care he receives.”"
— Preferred Medical Group homepage (patient testimonial)"“she listens to every concern and I never feel rushed.”"
— ABA Navigator review snippet"“there was couple of attempts to get appointments... I called and left messages and I did not receive a returned call”"
— ABA Navigator review snippetSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Rebekah Washington Simmons, NP - Phenix City, AL — Aug 16, 2025
- From Great-Grandparents to Grandchildren: Four Generations Find Care at PMA–Smiths Station | East Alabama Health — Jan 21, 2026
- Dr. Debra A. Schilling, MD - Physiatrist in Phenix City, AL — May 14, 2026
- Preferred Medical Group Expands Integrated Care Model — Dec 5, 2025
- Preferred Medical Group Strengthens Family Practice Auburn Families Trust with Expanded Healthcare Services – Inspiring Individual Initiatives — Dec 9, 2025
Information sourced from the clinic's website as of July 10, 2026.
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